Jointworks Solutions LLP

BACKGROUND

Please describe your company and your position there.

Ceo of SaaS Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jointworks Solutions LLP, and what were your goals?

Our V2 had serious bugs which were needed to be resolved so that our current customers would be able to use the software until the new release was completed. The new release required 2 major API integrations and complete rebuild using a different code language and architecture.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor had done some work for one of our investors in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were to repair bugs in the R o R version of our V2 software. They were tasked with using an existing architecture for a new release in Golang using microservices supported by containers. They were also to work with our partner companies to complete API connections into this new architecture. The software contains many feature sets required by subscribers and is considered enterprise level software.

How many people from the vendor's team worked with you, and what were their positions?

For the V2 repair there was one R o R specialist. We had one front end desginer and anuglar specialist, 2 back end developers working on main features and 2 developers working on APIs. Regular meetings were scheduled with the Project manager to plan and discuss progress and any issues.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There were no measurable results after 5 months and many thousands of dollars invested. In February 2022 a trusted previous CTO revealed that that there was no code deposited or committed in the gitlab account. When confronted, we found that they had a mad race to upload code but nothing was ever done to review or merge it. The project manager often missed scheduled meetings claiming family duties. We reviewed the on API that was reportedly completed and our partner revealed that it was done wrong and could not be used. We had paid them over $40,000 and requested our money back. They refused. No usable product was ever delivered and most of their people quit working on the project and we weren't notified.

Describe their project management style, including communication tools and timeliness.

No one should hire this company for any kind of development work. It is a scam.

What did you find most impressive or unique about this company?

There was absolutely nothing impressive about this company except their ability to cover up their poor work results.

Are there any areas for improvement or something they could have done differently?

This company is so corrupt in its practices, I believe it should be banned from offering services.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a healthcare company. We are an appointment aggregator in the healthcare space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jointworks Solutions LLP?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

We hired Jointworks Solutions LLP to develop a mobile app for iOS. It’s basically two apps in one: the team developed both the app’s client-facing side and customer-facing side.

What is the team composition?

We’ve worked with three people from Jointworks Solutions LLP, including a senior developer. They’re all knowledgeable and experienced.

How did you come to work with Jointworks Solutions LLP?

We found Jointworks Solutions LLP through word of mouth.

How much have you invested with them?

We’ve spent somewhere over $10,000 so far.

What is the status of this engagement?

We started working together in November 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jointworks Solutions LLP has delivered a very responsive and high-quality end product.

How did Jointworks Solutions LLP perform from a project management standpoint?

Jointworks Solutions LLP has performed well in terms of project management. They consistently meet their deadlines.

We typically communicate through email, WhatsApp, and Zoom.

What did you find most impressive about them?

Jointworks Solutions LLP knows what they’re talking about. They’re able to provide us with valuable recommendations to further elevate the app. We’re also impressed with their efficiency and quick turnaround time.

Are there any areas they could improve?

They could improve their communication a little bit.

Do you have any advice for potential customers?

Make sure to keep things professional.

BACKGROUND

Introduce your business and what you do there.

I handle the IT and data management for a food service company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jointworks Solutions LLP?

We needed help with custom software development. We were initially doing everything manually and wanted it to be digitalized.

SOLUTION

What was the scope of their involvement?

Jointworks Solutions does custom software development for our order management system. The second project is a B2B customer management system.

What is the team composition?

We’re in contact with the project manager.

How did you come to work with Jointworks Solutions LLP?

Someone recommended them.

How much have you invested with them?

We spend $200,000 per month.

What is the status of this engagement?

We started working together in August 2021, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jointworks Solutions is a great company, and they’re doing an excellent job. 

How did Jointworks Solutions LLP perform from a project management standpoint?

Communication is open; they explain everything about the project. Also, they deliver on time and within budget and are very responsive. We communicate via Slack and email.

What did you find most impressive about them?

They develop according to our needs, and we get good value for money.

Are there any areas they could improve?

They need to learn more about AI and machine learning.

Do you have any advice for potential customers?

You’ll receive more value for the money you spend.

BACKGROUND

Please describe your company and your position there.

I was the data science lead on the project. Our company was into tech solutions primarily for media and offline retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jointworks Solutions LLP, and what were your goals?

We had developed a computer vision solution to make offline shopper interactions interactive within the retail stores while capturing shopper behaviour and movements within the store.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out to some of the top vendors we had come across in a IT fair in Bangalore. We gave them the scope and requested a PoC before proceeding with the project and Jointworks was able to successfully do this in the shortest period.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our requirement was for a computer vision based object segmentation/recognition from which a retail interaction could be derived. The first interaction was “Smile” and earn a reward from the interaction. Jointworks first provided a PoC to prove this was achievable with a low hardware processing unit and basic Logitech camera. Post this they were working on weekly sprints showing the improvement on the success rate of the interaction. This project was completed before time as they had an inhouse team of ML engineers and extensive hardware for rigorous testing.

How many people from the vendor's team worked with you, and what were their positions?

Aseem Saxena was the main Point of contact as the project manager. We did interact during presentations with the engineers and testers but that was limited.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was a great experience to have the project visualized easily and the project managed well so we could complete it on time. The incremental method of deliveries ensured demos for us and our clients making sure expectations were maintained.

Describe their project management style, including communication tools and timeliness.

They worked on weekly sprints and mostly maintained detailed sheets of the progress reports.

What did you find most impressive or unique about this company?

They were able to understand the concept and final deployment both from a business and technology sense. Ensuring their suggestions and inputs better helped us plan and execute over time better as compared to if they were just working as a tech team on a project. This is something I've seen is lacking across the board in most vendors.

Are there any areas for improvement or something they could have done differently?

Considering multiple of my interactions across projects with them I found they would also evolve with time and technologies. So I don’t have any specific complaints or didn’t find any specific areas of improvement in my opinion.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for an IT & digital consultancy company. There are 10–15 people on our staff.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jointworks Solutions LLP?

We were looking to outsource some work due to a lack of internal resources, so we turned to Jointworks.

SOLUTION

What was the scope of their involvement?

Jointworks worked on a few projects with us. For one, they developed a geographic information system (GIS). We provided the technical integration documents and all of the necessary information. Their team created the system from scratch, with Java as one of the main technologies used. Their UI/UX people also worked on the interface.

The system is integrated with a machine that indicates the level of air quality through green, yellow, or red lights. The application we built with Jointworks collects, analyzes, and maps air quality data for different areas, and this data can either be accessed online or displayed on a three-day forecast.

What is the team composition?

We worked with a team of roughly eight people. This included structure analysts, JavaScript developers, Java implementors, UI/UX designers, and an API integration specialist. 

How did you come to work with Jointworks Solutions LLP?

They were recommended by a friend.

How much have you invested with them?

We invested $56,000.

What is the status of this engagement?

We worked together from August 2018–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jointworks was an asset to us. The collaboration between our internal team and theirs went smoothly. They cared about providing high-quality work, and we’ve not had any crashes in the system because their team fixed any bugs that were discovered. 

How did Jointworks Solutions LLP perform from a project management standpoint?

They were extremely organized, always available, and quite responsive. They delivered on time, regardless of the challenges that made our timeline tight. They worked as long as it took just to finish tasks. We used Jira and Slack, and held weekly meetings.

What did you find most impressive about them?

I value the honesty and transparency that they showed during our engagement. They delivered on what they promised, and our experience working with them is superior to what we’ve experienced with other companies.

Are there any areas they could improve?

No, there’s nothing they could’ve done better.

Do you have any advice for potential customers?

Communicate with them. They’re honest and sure to provide the right resources for the project.

BACKGROUND

Please describe your company and your position there.

Kweeke is an e-commerce solution catered for the food a beverage industry, providing solutions to merchants and users through integrated web based platforms and a user based application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jointworks Solutions LLP, and what were your goals?

Our project was moving slowly and the previous company was taking a very long time to make progress on developments, and when the demo occurred the application was faulty and didn't work.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted Jointworks through a referral, and they have went above and beyond and delivered high quality product in an amazingly efficient time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Full scope redevelopment of the application from scratch, to a final application based product and web based platforms for the merchants and admin function.

How many people from the vendor's team worked with you, and what were their positions?

12 - everything from business owner to contractors.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application is fully developed and the portals are ready. We moved from re-development to an MVP in about a year.

Describe their project management style, including communication tools and timeliness.

Communication occurs through Slack and email and is very efficient and timely.

What did you find most impressive or unique about this company?

They are efficient, professional, and reliable.

Are there any areas for improvement or something they could have done differently?

None