Jenis Web Technologies

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Cun Airt, a hair salon SaaS software company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jenis Web Technologies to accomplish for your Hair Saloon SaaS Software at Cun Airt?

We hired Jenis Web Technologies to design and develop our hair salon SaaS software with the goal of creating a scalable, cloud-based platform that could handle appointment scheduling, secure online payments, and multi-user access. The objective was to deliver a complete SaaS solution that simplified salon operations, improved customer experience, and supported long-term growth.

SOLUTION

What was the scope of their involvement?

Jenis Web Technologies used Laravel, PHP, Vue.js, Nuxt.js, MySQL, and RESTful APIs to build a reliable system and deployed it on VPS with Nginx, queues, and cron jobs to ensure performance and uptime. They handled the full scope of development — from backend architecture to frontend interfaces. They delivered the complete appointment scheduling system, secure payment gateway integration, multi-user role management, and a real-time analytics dashboard. They also delivered an inventory management module to track products, a loyalty program feature to reward returning customers, and marketing tools like automated email/SMS reminders.

What is the team composition?

We worked with one teammate from Jenis Web Technologies.

How did you come to work with Jenis Web Technologies?

We found them through an online search and the Clutch website. Their pricing fit our budget, they were a great culture fit, and they offered good value for the cost. Additionally, Jenis Web Technologies was referred to me.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from March–May 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our project with Jenis Web Technologies delivered measurable outcomes that showed clear progress. The new appointment scheduling system reduced booking errors and no-shows by over 30%, while the secure payment integrations improved online transaction success rates by 25%. The multi-user role management streamlined staff operations, cutting admin time by nearly 40%. The real-time analytics dashboard gave us actionable insights, helping increase customer retention through loyalty programs by 20%. With deployment on VPS, the platform achieved faster load times and consistent uptime, proving both scalability and reliability.We measured the reduction in booking errors and no-shows through a combination of system logs and customer feedback. The SaaS platform built by Jenis Web Technologies automatically tracked appointment confirmations, cancellations, and missed bookings in the backend. By comparing these logs to our pre-launch manual records, we saw a 30% drop in errors and missed appointments. In addition, we gathered direct feedback from salon staff and clients through the integrated dashboards and notification modules, which confirmed smoother scheduling and fewer missed visits.We tracked the improvement in online transaction success rates primarily through payment gateway reports from Stripe and VNPay, which provided detailed logs of successful versus failed transactions. In addition, internal analytics built into the SaaS platform monitored API responses and error codes in real time. By comparing these reports with our pre-launch baseline data, we confirmed a 25% increase in successful transactions. This dual approach — external gateway reporting and internal system analytics — gave us both accuracy and transparency in measuring progress.

How did Jenis Web Technologies perform from a project management standpoint?

They managed the project very effectively. Jenis Web Technologies set clear milestones, communicated progress regularly, and handled both backend and frontend development with strong coordination. They ensured each module was delivered on schedule. Deployment was completed smoothly, and the platform went live as planned. Overall, their project management was structured and reliable.Our primary forms of communication were in-person meetings and emails or messaging apps.

What did you find most impressive about them?

What impressed me most about working with Jenis Web Technologies was their ability to combine deep technical expertise with practical business understanding. They didn’t just deliver code — they built a complete SaaS solution that aligned perfectly with our salon’s needs. Their proactive communication, structured project management, and focus on scalability made the experience unique. It felt less like outsourcing and more like having a dedicated tech partner invested in our success.

Are there any areas they could improve?

Overall, our experience with Jenis Web Technologies was very positive. If I had to point out one area for improvement, it would be around documentation and onboarding materials. While they delivered the SaaS platform on time with strong modules, the internal team sometimes needed extra clarification when learning new features like the analytics dashboard and loyalty program. More detailed user guides or training sessions would have made adoption even smoother. That said, their responsiveness and willingness to explain things directly helped bridge the gap quickly.