ITFORCE

BACKGROUND

Please describe your company and position.

I am the CEO of SwiftPath Logistics

Describe what your company does in a single sentence.

SwiftPath Logistics is a modern logistics and supply-chain management company focused on helping mid-size businesses streamline their delivery operations.
Our core product is a cloud-based platform that allows clients to manage orders, track shipments, and coordinate drivers in real time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITFORCE to accomplish?

Building custom mobile app

SOLUTION

How did you find ITFORCE?

Referral

Why did you select ITFORCE over others?

Referred to me

How many teammates from ITFORCE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Partnering with ITForce for the development of our bespoke logistics mobile application was a transformative decision for our company. We needed a robust solution to address long-standing challenges in route management, data accuracy, and final-mile visibility, and the ITForce team delivered a product that exceeded our expectations in every measurable way.
Key Achievements and Business Impact:

Route Optimization & Real-Time Visibility

Digitalizing Proof of Delivery (POD) and Documentation

Enhanced Last-Mile and Warehouse Operational Efficiency

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team at ITForce demonstrated exceptional technical expertise and a deep understanding of the unique pressures and workflows within the logistics industry. Their commitment to clear communication, meeting deadlines, and delivering a high-quality, stable product makes them an invaluable partner. We highly recommend ITForce to any logistics company looking to leverage modern technology to achieve genuine operational efficiency and competitive advantage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the outset, the ITForce team established a highly organized and transparent project management structure. They utilized an Agile methodology, which allowed for frequent, iterative releases and adjustments. We appreciated their use of Trello for tracking progress, providing us with real-time insight into the backlog and upcoming sprints. Critically, they maintained exceptional punctuality; all major milestones and deliverables, including the final launch, were completed on time and within the agreed-upon budget

What was your primary form of communication with ITFORCE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was consistently fast, direct, and efficient. There were no bureaucratic layers to navigate; we had direct access to key decision-makers  including the lead developer and the Project Manager who were empowered to provide immediate answers and solutions.

Are there any areas for improvement or something ITFORCE could have done differently?

We highly recommend ITForce. Their blend of technical expertise, commitment to clear communication, and dedication to punctuality makes them an invaluable partner for any company seeking genuine operational improvements through technology