Intech3

BACKGROUND

Please describe your company and position.

I am the AM

Describe what your company does in a single sentence.

Managed IT Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intech3 to accomplish?

• Have and extension of our IT team, dealing with IT infrastructure and support

SOLUTION

How did you find Intech3?

Online Search

Why did you select Intech3 over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Intech3 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re absolutely thrilled with the support we received from Intech 3 for our IT needs. They didn’t just do the job—they went above and beyond, making sure everything ran smoothly and exceeded our expectations every step of the way.

What stood out the most was how professional and easy they were to work with. They communicated everything so clearly, kept us updated, and were always quick to respond when we had questions or needed help. It really felt like they cared about getting things right for us.

Their expertise was top-notch, but what really made the difference was their attention to detail and willingness to go that extra mile. They didn’t just fix problems; they helped us find better ways to manage our IT and made sure we were set up for success long-term.

If you’re looking for a team that’s reliable, professional, and genuinely invested in helping your business thrive, we can’t recommend Intech 3 enough. They’ve been amazing to work with, and we’re so glad we found them!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered fantastic results that made a real difference. We saw a significant reduction in system downtime, saving both time and money. Our cybersecurity was strengthened, with fewer vulnerabilities and no data breaches since implementation. Helpdesk response times improved noticeably, and satisfaction scores went up. Overall, the project has made our operations smoother, more secure, and ready for growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding. Everything was well-organized, and they kept us informed every step of the way. They consistently delivered on time, which made the entire process smooth and stress-free. Whenever we had questions or needed adjustments, they were quick to respond and incredibly accommodating. It felt like they truly understood our needs and made them a priority throughout the project.

What was your primary form of communication with Intech3?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about this company is their professionalism and the genuine effort they put into understanding our business. Before offering any recommendations or solutions, they took the time to really dive into our operations and goals, which made their approach feel tailored and thoughtful. What’s even more remarkable is how seamlessly they’ve integrated into our team—it’s like they’ve always been part of the company. Their ability to align with our vision and work alongside us so effortlessly was truly exceptional.

Are there any areas for improvement or something Intech3 could have done differently?

No, 10/10