IMM Consultancy Kenya Reviews (1), Pricing, Services & Verified Ratings

CRM Consulting and SI Custom Software Development
Less than $10,000
Jan. - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"IMM Consultancy Kenya’s communication and clarity on every step of the project were impressive."

Apr 11, 2026

Secretary, VitalMed Supplies Kenya

Anonymous

Supply Chain, Logistics, and Transport
Nairobi, Kenya
11-50 Employees
Online Review

IMM Consultancy Kenya designed and developed a CRM system for a medical supplies distributor.a The team also created a backend database and upgraded the client's security protocols.

IMM Consultancy Kenya's efforts helped the client achieve 10,000 visits per week, with 3,000 visitors making direct purchases in their system. They also streamlined payment processing and order, payment, and receipt tracking. Moreover, the team delivered on time and communicated clearly.

BACKGROUND

Introduce your business and what you do there.

I’m the secretary of VitalMed Supplies Kenya. We import and distribute medical supplies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IMM Consultancy Kenya?

We needed to create a backend database and upgrade our security protocols.

SOLUTION

What was the scope of their involvement?

IMM Consultancy Kenya has created a database and designed and developed a CRM system. The team has also upgraded and automated other systems within our company, including our employee payment system and our e-commerce system. IMM Consultancy Kenya has also worked on our payment gateways.

What is the team composition?

We’ve worked with 2–5 teammates from IMM Consultancy Kenya.

How did you come to work with IMM Consultancy Kenya?

We found IMM Consultancy Kenya through an online search, a referral, and the Clutch site. We chose them because they were close to our geographic location, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We worked with IMM Consultancy Kenya from January-March 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We currently rank higher than other companies in terms of SEO. Our products are now easily accessible to our clients from all over the world. Payments have been simplified with fast and secure options integrated with the systems IMM Consultancy Kenya has designed and developed.Before working with IMM Consultancy Kenya, we had around 100 visitors to our CRM pages, which translated to around 60 visitors doing direct purchasing in the system. After the team did an overhaul and redesign of our systems, we now have 10,000 visits per week and 3,000 visitors making a direct purchase in our system.Payments have been swift and secure, with tracking of orders, payments, and receipts being generated on demand.

How did IMM Consultancy Kenya perform from a project management standpoint?

IMM Consultancy Kenya has delivered on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

IMM Consultancy Kenya’s communication and clarity on every step of the project were impressive. The team has done fantastic work and is available 24 hours a day to answer queries and make simple modifications. IMM Consultancy Kenya’s employee training has also been top-notch.

Are there any areas they could improve?

IMM Consultancy Kenya could have more communication channels.

RATINGS

5.0

"Offered training to our employees, delivered in the agreed time with no delays and their pricing translated to the best offer in the market."

IMM Consultancy Kenya

Expert ICT infrastructure and digital compliance.

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