Identity Software

BACKGROUND

Please describe your company and position.

I am the General Manager of ECELearningUnlimited

Describe what your company does in a single sentence.

We provide professional development for Early Childhood Educators. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Identity Software to accomplish?

• Cybersecurity audit
• Custom learning goals wordpress plugin
• Custom buddyboss space membership management plugin
• Wordpress security and monitoring

SOLUTION

How did you find Identity Software?

Networking event

Why did you select Identity Software over others?

• Great culture fit
• Company values aligned

How many teammates from Identity Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide a full security audit of our wordpress site and provide suggestions to improve. 

Complete custom work to add features that not only improve but work together with our current offering. 

Weekly maintance of plugins, security and data management. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User friendly interface

Performance improvements

Security continues to be strong and reviewed often. 

Delivery of custom work, used by customers.  

Plugins are up to date and any bugs identified quickly and resolved in a timely matter. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eru is a great communicator, responds quickly and clearly. Often gives multiple options for solutions, to allow us to choose the best path forward. 

What was your primary form of communication with Identity Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were extremely thoughtful and considerate of our need for high security for our users. Always professional and fast to respond. 

Are there any areas for improvement or something Identity Software could have done differently?

More than happy with the standard of work from this company.