IC-KPI

Information Connected is all about connecting the dots so business owners and managers are provided the data needed to create, monitor, and evaluate Key Performance Indicators that affect all aspects of the business.

Over the last two decades we’ve worked with many of the top ERP (Enterprise Resource Planning) systems, and we found most to be pretty generic, seeming to fit across several industries specifically to sell more product. This concept was simple for the ERP companies; have clients adapt their processes to the ERP system, customize a few reports, a few fields, spend a few years getting it to work, and budget at least a quarter of a million dollars and a lot of time. Even with all the time, money, and conditions met the failure rate was high, averaging 35% where unfortunately companies never got up and running. The investment of time and money grew to a point it threatened the financial health of the company. Managers and owners felt they failed. They always retreated to what worked, even though not very efficient. Islands of information at least allowed each department to build their own empire to measure what mattered to each department, but they never saw the company as a whole.