IBEX

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of ALLIED Thailand

Describe what your company does in a single sentence.

Allied Thailand — International & Domestic Relocation and Moving Services in Bangkok

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IBEX to accomplish?

• Grow organic search visibility and traffic
• Generate more qualified leads/sales through Meta Ads
• Improve Google Ads efficiency and lower cost per acquisition

SOLUTION

How did you find IBEX?

Referral

Why did you select IBEX over others?

• High ratings
• Company values aligned

How many teammates from IBEX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• SEO: technical audit and fixes, keyword strategy, on-page optimization, content and link building
• Meta Ads: campaign strategy, audience targeting, creative testing and ongoing optimization
• Google Ads: account restructure, keyword and bidding optimization, conversion tracking setup Monthly reporting and performance reviews

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We now rank on the first page for several of our key services
• We’ve noticed more customers mention finding us online
• We've gained more inquiries from the Facebook and IG ads each month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IBEX delivers on time and keeps us informed with clear reports and regular meetings. They respond quickly, explain the reasoning behind their recommendations, and adjust the strategy as our priorities change.

What was your primary form of communication with IBEX?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

IBEX’s project management has been excellent. They are very proactive and always update us quickly.Tasks are delivered on time, and the team responds fast whenever we have a question or a new request. They keep us informed with clear reports and regular check-ins, explain the reasoning behind their recommendations, and adjust the strategy quickly when our priorities change. Working with them feels smooth and easy.

Are there any areas for improvement or something IBEX could have done differently?

We’d welcome even more frequent updates on new platform features if any.

BACKGROUND

Introduce your business and what you do there.

I’m a Digital Fundraising Specialist at World Animal Protection Thailand, a nonprofit organization dedicated to protecting animals from suffering.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IBEX?

We needed help with our conversion-oriented goals.

SOLUTION

What was the scope of their involvement?

IBEX manages our ad campaigns and reporting.

What is the team composition?

We work with 2–3 teammates from IBEX.

How did you come to work with IBEX?

We found them through an online search. We chose them because they understood our objectives.

What is the status of this engagement?

We first started working together in 2023, resumed our partnership in May 2025 after a brief pause, and have continued working together since then.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IBEX has improved our CPA by more than 30% compared to our previous agency, while maintaining campaign performance. The team is supportive, flexible and always quick to help when needed. More importantly, they demonstrate genuine expertise in their recommendations and provide valuable technical insights to continuously improve performance. BEX understands our results-oriented objectives and responds with agility to the evolving media landscape. The team is highly supportive, professional, and proactive.

How did IBEX perform from a project management standpoint?

IBEX is always responsive and quick to support us whenever needed. We communicate mainly via virtual meetings.

What did you find most impressive about them?

BEX’s team demonstrates strong hands-on expertise and a solid understanding of their work.

Are there any areas they could improve?

I can’t think of anything for now.

BACKGROUND

Introduce your business and what you do there.

I’m an account executive and brand strategist at Appart_, a branding consultant and design agency providing expertise in strategy, branding, digital experience, and product design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IBEX?

We needed help improving our SEO and GEO

SOLUTION

What was the scope of their involvement?

IBEX helps us with keyword targeting, content production, website fixes and cleanup, and SEO guidance. The team has also guided us in blog posts, website layout, keyword monitoring, PR articles, and backlinks.

What is the team composition?

We’ve worked with 2–5 teammates from IBEX.

How did you come to work with IBEX?

We found IBEX through an online search. We had a chance to talk with them, and they were highly knowledgeable in the field. They also provided clear guidance and steps on how they would approach the current issues our agency was facing.

What is the status of this engagement?

We started working with IBEX in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IBEX’s work has improved our rankings, cleaned up our pages, and improved our website’s load time. For example, in August 2026, we had eight keywords (25%) ranking on the first page), demonstrating a strong performance for key target keywords and landing pages. We’ve also noticed a positive impact on our website traffic and lead generation.

How did IBEX perform from a project management standpoint?

IBEX’s project management is good; they deliver on time. We communicate via virtual meetings.

What did you find most impressive about them?

IBEX’s clear communication, helpful answers, and guidance in areas we aren’t experts in are impressive.

Are there any areas they could improve?

-

UPDATED REVIEW

This review was published on July 23, 2026

Miquel Padres Gonzalez
Managing Director, Appart_
Other industries
Bangkok, Thailand
11-50
Mar 2026 - Ongoing
Verified
Project summary
IBEX Digital Marketing Agency provides SEO and content marketing services for a design consultancy. The team works on keyword strategy, content production, technical SEO, and analytics reporting.

Feedback summary
The client has seen steady improvements in search visibility and organic traffic since partnering with IBEX Digital Marketing Agency. The team is proactive, responsive, and communicative. Their technical expertise and strategic thinking are also hallmarks of their work.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Appart_

Describe what your company does in a single sentence.

Appart_ is a strategic design consultancy that transforms businesses into distinctive, high-performing brands through strategy, branding, product, packaging, and digital design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IBEX Digital Marketing Agency to accomplish?

• SEO growth
• AEO visibility

SOLUTION

How did you find IBEX Digital Marketing Agency?

Online Search

Why did you select IBEX Digital Marketing Agency over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from IBEX Digital Marketing Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The services and deliverables include:

• Keyword & Content Strategy
• Technical SEO/AEO
• Content Production
• Authority & Reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with the team, we've seen steady improvements in our search visibility across both traditional search engines and AI-powered platforms. Our rankings for relevant keywords have improved, we've gained greater visibility in AI-generated search results, and we've noticed a consistent increase in qualified organic traffic. Beyond the results, they have been proactive, transparent, and strategic in their recommendations, helping us build a stronger long-term online presence rather than focusing on short-term wins.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed efficiently, with clear communication and timely delivery throughout. The team was responsive, proactive, and always willing to explain their recommendations. They adapted the strategy based on our feedback and evolving business needs, making the collaboration smooth and effective.

What was your primary form of communication with IBEX Digital Marketing Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of technical expertise and strategic thinking really stood out. They look beyond traditional SEO and actively optimize for AI search and answer engines, helping us prepare for the future of online discovery. They are knowledgeable, transparent, and genuinely focused on creating long-term value rather than chasing short-term results.

Are there any areas for improvement or something IBEX Digital Marketing Agency could have done differently?

We were very satisfied with the collaboration and don't have any significant suggestions for improvement. The team was knowledgeable, responsive, and delivered strong results. If anything, we'd simply welcome more frequent updates on new developments in AI search and emerging best practices.

STAR RATINGS

Overall rating: 5.0

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Willing to refer: 5.0