HiStack

BACKGROUND

Please describe your company and position.

I am the Lead Automotive Technician of Aca Japanac / JPN Motorworks

Describe what your company does in a single sentence.

We specialize in auto body repair, mechanical services, including minor and major servicing, and advanced vehicle diagnostics. Our services also include auto electronics, painting, refinishing, polishing, and full car detailing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HiStack to accomplish?

• The goal was to create a modern presentation website that clearly showcases the client’s business, services, and value. The focus was on building trust, improving online presence, and delivering a strong first impression to potential customers.

SOLUTION

How did you find HiStack?

Referral

Why did you select HiStack over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from HiStack were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

HiStack delivered a complete business website, including design, development, and full implementation. The final product included a modern, multi-page website with dedicated service pages, as well as sections for company information, FAQ, blog, and contact. 

They provided a premium and user-friendly design, fully responsive across all devices. The project also included basic SEO optimization and integrations with social media, Google Business, Google Maps, and review platforms. The website effectively represents our brand and services online. 

Additionally, for each of our 8 services, they created a dedicated landing page with targeted SEO optimization focused on specific keywords, which helped improve the visibility of each service individually.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client had no prior online presence. After launch, they entered the digital space, significantly expanding their reach. Their customer base grew beyond Kruševac to clients across Serbia and the region, increasing inquiries and overall brand visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed efficiently with clear communication throughout all stages of development. Deliverables were consistently completed on time, with a well-structured workflow and organized milestones.

What was your primary form of communication with HiStack?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their strong attention to detail and genuine commitment to the project. HiStack was not just executing tasks, but actively contributing ideas, offering suggestions, and guiding us toward better solutions when needed. 

Their communication was excellent, and they were always approachable, patient, and focused on delivering the best possible outcome. The quality of the website itself, both in structure and content, also reflected a high level of professionalism and care.

They delivered a high-quality website, were highly professional throughout the process, and consistently responsive to our needs. The final result exceeded our expectations, and we would gladly recommend them for similar projects.

Are there any areas for improvement or something HiStack could have done differently?

There were no major issues during the collaboration. The process was smooth and well-organized overall. If anything, slightly more frequent progress updates during certain stages could have provided even more transparency, but communication was generally strong and responsive throughout.