HighonRank – Expert Shopify Website Design Agency | WooCommerce Website Design Services | SEO Services London UK

BACKGROUND

Introduce your business and what you do there.

I'm the director of DOMINION UHURA GARMENTS TRADING LLC, a global luxury fashion brand. We sell luxury women's purses, sunglasses, watches, and more. Our goal is to provide contemporary, high-quality pieces while ensuring a smooth shopping experience for our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HighonRank – Expert Shopify Website Design Agency | WooCommerce Website Design Services | SEO Services London UK?

We needed HighonRank to design a professional and visually appealing Shopify website that aligned with our luxury fashion brand image. Our main goals were to improve user experience, increase online sales, and optimize the site for better search engine visibility. We also wanted seamless integration with payment gateways and mobile responsiveness to ensure a smooth shopping experience for our customers.

SOLUTION

What was the scope of their involvement?

HighonRank handled a full-service project for us, which included several key deliverables. They designed and developed a custom Shopify website tailored to our luxury fashion brand, ensuring it reflected our brand aesthetics and values. The scope included e-commerce setup with product pages, collections, payment integration, and a user-friendly checkout process. They also implemented on-page SEO to help improve our search engine rankings and provided mobile optimization to ensure the site performed well across all devices. Additionally, they offered ongoing support and maintenance to keep the site running smoothly.

What is the team composition?

Two teammates from HighonRank worked on our project.

How did you come to work with HighonRank – Expert Shopify Website Design Agency | WooCommerce Website Design Services | SEO Services London UK?

We found HighonRank through a Google search. They had an extensive portfolio of their previous work and over 10 years of experience. Their service fees were more reasonable than those of other agencies. The person managing our website was very knowledgeable.

What is the status of this engagement?

We started working together in February 2025. The Shopify store design work ended in March, but I gave them our SEO project to grow our brand visibility. Now, they’re managing our social media accounts.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw several measurable improvements after working with HighonRank. Our website traffic increased significantly within the first few months due to their SEO efforts. We also noticed a clear rise in online sales, with conversion rates improving by over 30%. Additionally, the bounce rate dropped, and customers spent more time browsing our products. These results showed that both the design and user experience enhancements had a strong impact on our performance.

How did HighonRank – Expert Shopify Website Design Agency | WooCommerce Website Design Services | SEO Services London UK perform from a project management standpoint?

HighonRank’s project management was highly professional and well-organized. They communicated clearly at every stage, kept us updated with progress reports, and were very responsive to our feedback. The project was delivered on time, as promised, without compromising on quality. Their structured approach made the entire process smooth and stress-free.

What did you find most impressive about them?

What we found most impressive about working with HighonRank was the perfect balance they brought between creativity, technical expertise, and business strategy. Their design team delivered a visually stunning Shopify store that truly captured our brand identity, while their SEO specialists helped lay a strong foundation for organic growth. Beyond that, their customer support was outstanding — they were always available to answer questions, make changes quickly, and guide us through decisions with patience and clarity. It genuinely felt like we had a long-term partner, not just a service provider.

Are there any areas they could improve?

Overall, we were very satisfied with HighonRank’s work. If there’s one area for improvement, it would be providing more detailed documentation or training for managing the backend of the Shopify site post-launch. While they were always available to support us, having some step-by-step guides or video tutorials would have made it easier for our team to handle updates independently. That said, their team was always quick to respond when we needed help, so it didn’t become a major issue.