High Minds Media

BACKGROUND

Please describe your company and position.

I am the Director of a beauty & cosmetics company 

Describe what your company does in a single sentence.

Trading of goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire High Minds Media to accomplish?

• Sales
• Brand Awareness

SOLUTION

How did you find High Minds Media?

• Online Search
• Referral

Why did you select High Minds Media over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an excellent experience with High Minds Media. The communication with the appointed manager was very good, ensuring proper resolution of every case and timely addressing of any problem. Their support has significantly contributed to the increase in our sales, and their proactive approach to managing the health and performance of our account has been commendable. Highly satisfied with their services!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're partnering with High Minds Media to make more people know about our brand. We're happy to work with this fantastic group that knows their way around Amazon so well. They gave us some helpful ideas for our pictures and store, and it really boosted our sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is not just good at their job but also clear about everything they do with us. The whole team is very professional and really gets what we need. 

What was your primary form of communication with High Minds Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collaborative effort and creative teamwork were seamless and responsive, showcasing utmost professionalism in addressing queries. Working with the entire team was excellent, with impeccable account management and regular updates. The outcomes are remarkable; the campaigns run smoothly while maintaining ACOS, resulting in a significant increase in sales

Are there any areas for improvement or something High Minds Media could have done differently?

Escalation clarity