Hexprep

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an e-commerce company. We do online arbitrage and Shopify e-commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hexprep to accomplish for your e-commerce business?

Our main goal was to make more money due to speed and time off our hands.

SOLUTION

What was the scope of their involvement?

Hexprep handles the fulfillment of my items, including receiving, packing, and shipping.

What is the team composition?

I've worked with one teammate from Hexprep.

How did you come to work with Hexprep?

I found them through an online search and a referral. I chose them over other options because they were close to my geographic location, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We've spent between $200,000 and $999,999.

What is the status of this engagement?

We started working with them in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hexprep's work has reduced my payroll in my own warehouse, which has given us more money to work with and time on our hands. Thanks to them, it's an actual business now. Moreover, I have peace of mind working with someone that is a veteran in e-commerce logistics.

How did Hexprep perform from a project management standpoint?

They deliver on time and accurately. We communicate via email, messaging apps, and Discord tickets.

What did you find most impressive or unique about them?

The most unique thing about them is their communication. They have many forms of communication, whichever suits us.

Are there any areas they could improve?

I can't think of anything they could improve on.