Help4Access (Microsoft Access Enterprise Support)

BACKGROUND

Please describe your company and position.

I am the EVP of Target Media Solutions, Inc.

Describe what your company does in a single sentence.

Marketing and logistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Help4Access (Microsoft Access Enterprise Support) to accomplish?

• Move a static database (tables) onto the cloud via Microsoft Azure
• Update and further build out database as needs changed and grew.

SOLUTION

How did you find Help4Access (Microsoft Access Enterprise Support)?

• Online Search
• Referral

Why did you select Help4Access (Microsoft Access Enterprise Support) over others?

• Referred to me
• Company values aligned

How many teammates from Help4Access (Microsoft Access Enterprise Support) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a robust Access database that handled everything from purchase order generation to accounts receivable and payable tracking, as well as shipping and inventory management.  As we grew, we needed multiple users across different locations to access the database simultaneously. In 2010, Help4Access seamlessly migrated our tables to the cloud using Microsoft Azure—which was brand new at the time. The transition was flawless and truly transformative for our operations.  Since then, they have continued to enhance and refine our system as our needs evolved. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Help4Access has been an instrumental partner in our business success. We started with a robust Access database that handled everything from purchase order generation to accounts receivable and payable tracking, as well as shipping and inventory management.  As we grew, we needed multiple users across different locations to access the database simultaneously. In 2010, Help4Access seamlessly migrated our tables to the cloud using Microsoft Azure—which was brand new at the time. The transition was flawless and truly transformative for our operations.  Since then, they have continued to enhance and refine our system as our needs evolved. Every interaction with Help4Access has been marked by professionalism, expertise, and exceptional reliability.  We have worked with other entities who claimed to have experties in the field, but we ended up feeling as though they were learning on our dime.  This was never the case with Help4Access.  I couldn't recommend them more.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on top (if not sooner) and, importantly, very efficiently.  There were not the usual bumps in the road along the way.  

What was your primary form of communication with Help4Access (Microsoft Access Enterprise Support)?

Virtual Meeting

What did you find most impressive or unique about this company?

Knowledge and expertise, efficiency, quality and professionalism.  

Are there any areas for improvement or something Help4Access (Microsoft Access Enterprise Support) could have done differently?

Nothing I can remotely think of.