Contact HD+M (Hospitality Design & Marketing)
Get a real-time quoteDirect-booking marketing for hotels and rentals
HD+M is a hospitality-only marketing studio for hotels, resorts, and vacation rental companies. We work as an extension of your team: one strategy built around your demand calendar, execution that starts within 30 days, and one monthly report that ties marketing to booked revenue.
Founder Sarah Harkness has run marketing from inside hotels and rental companies, not just for them. Her background spans Screen Pilot, a Denver hospitality agency, Latitude 38 Vacation Rentals in Telluride, and paid media for Visit Telluride. She started HD+M in 2019.
What we do:
- Google search, metasearch, Meta, retargeting, TikTok, and ChatGPT ads
- SEO and AI search visibility across ChatGPT, Perplexity, Gemini, and Google AI Overviews
- Event, wedding, and group lead generation
- Email, guest CRM, and guest-database reactivation
- Review management and instant inquiry follow-up
- Branding, copywriting, and video
- Website content and property descriptions
- Social media, influencer marketing, and PR
- International strategy and consulting
A Jackson Hole boutique hotel booked $850K on under $40K in ad spend over 12 months. For Visit Telluride, qualified inquiries rose 172% year over year while cost per inquiry fell 41%.
Certified in Google Ads Search, GA4, and Meta Media Buying. Based in Austin and working with properties across the US and abroad.
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Min project size
$5,000+
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Hourly rate
$150 - $199 / hr
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Employees
2 - 9
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Year founded
Founded 2019
- Digital Strategy
- 15%
- Pay Per Click
- 15%
- AI Agents
- 10%
- AI Consulting
- 10%
- Branding
- 10%
- Email Marketing
- 10%
- Performance Marketing
- 10%
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