What evidence can you share that demonstrates the impact of the engagement?
Their reverse engineering work allowed our product to successfully connect to three different intercoms and answer doors, connect to the internet, and allow for control via a mobile phone. The team was extremely accommodating of our changing requirements as we maneuvered the prototype stage, and we were happy with the final delivery.
How did Hard Code perform from a project management standpoint?
They followed my communication and project management methods.
What did you find most impressive about them?
Their engineers have a thorough understanding of electrical engineering tasks. They effectively built and printed a board that matched my exact requirements. Additionally, they were very willing to travel for product testing. We met with their whole team at an apartment complex a few times to collaboratively run comprehensive tests and determine our next steps.
Are there any areas they could improve?
Hard Code is very strong technically, but could improve their level of project management and customer service. They should shift some of their focus to more accurately following the workflow and consistently communicating status updates.