Happy Hour

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a travel insurance company

Describe what your company does in a single sentence.

Our company is the home of travel insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Happy Hour to accomplish?

• Refresh the look and feel of our company, after running the campaign for 5+ years

SOLUTION

How did you find Happy Hour?

Referral

Why did you select Happy Hour over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Happy Hour were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was to move away from our old campaign look and feel and bring something fresh and innovative in a very short space of time. 

We're thrilled to unveil our new campaign for us, 'Putting the sure in travel insurance'. This is only the first of many bold steps in our brand refresh journey. A huge thank you to our chosen agency Happy Hour who managed to turn this ad around in just 6 weeks – incredible work on such short notice!

Joe Bellizzi, Marketing Manager

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we launched 'Putting the sure in travel insurance', we saw a 10% ROI uplift YoY

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team worked incredibly hard to deliver a TV ad, signed off and ready to air, in 6 weeks. They worked incredibly hard and we are very proud of the work they produced.

What was your primary form of communication with Happy Hour?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

No task or timeline is an issue for them. They work incredibly hard to make the client happy and always bring a level of expertise to the room that is incredibly essential when managing clients and their needs.

Are there any areas for improvement or something Happy Hour could have done differently?

No particular areas for improvement from our side