Halexo Limited

BACKGROUND

Please describe your company and position.

I am the CIO of InovoIS

Describe what your company does in a single sentence.

Inovo InfoSec helps its clients drastically reduce cybersecurity risk and stay compliant in the face of today’s online threats by implementing adequate security controls, policies and develop ongoing security programs that are based on the NIST Cybersecurity Framework (CSF).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Halexo Limited to accomplish?

• Find qualified and certified security professionals to fill key roles.
• Onboard, train and manage offshore resources.

SOLUTION

How did you find Halexo Limited?

• Referral
• Networking

Why did you select Halexo Limited over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Halexo Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inovo Infosec partnered with Halexo to recruit the following specialists:

• Senior Network Security and Product Engineer 
• Senior Security Analyst
• Senior Developer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Indicators of Success: 

• Average Cost savings over 12 months: 50% 
• Time to Fill: 21 days
• Fill rate: 100%
• Offer acceptance rate: 100% 
• Client renewal rate: 100%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Halexo is well organized and process focused. This enables them to recruit, onboard, and retain the security engineering talent essential for us to be competitive. Not only do they help us to find talent, they assist us in creating job descriptions and define roles based on our unique requirements.

What was your primary form of communication with Halexo Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Halexo Limited consistently demonstrates the ability to adapt to our ever-changing needs, which contributes to our ability to be competitive.

Are there any areas for improvement or something Halexo Limited could have done differently?

In the beginning there were the expected challenges during the infancy of our partnership, but Halexo was able to make corrections, learning from these opportunities.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of an information technology company

Describe what your company does in a single sentence.

SOC Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Halexo Limited to accomplish?

• To supply security staff to man our SOC

SOLUTION

How did you find Halexo Limited?

• Referral

Why did you select Halexo Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Halexo Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Halexo team adeptly identified and recruited highly proficient professionals who perfectly matched the specifications we outlined for the Cybersecurity roles. This encompassed a diligent search for candidates possessing expertise in security operations, incident response, threat intelligence, and related domains. Leveraging their prowess in team management, Halexo conceptualized an optimal team structure and devised strategic shift patterns to ensure an uninterrupted 24/7 SOC delivery.

This entailed delineating precise roles and responsibilities for team members and establishing streamlined shift rotations to guarantee continuous coverage. They seamlessly facilitated the integration of newly onboarded resources, meticulously ensuring the adherence to agreed-upon deadlines. This encompassed coordinating essential training sessions to empower the team with requisite skills.

Halexo innovatively devised and executed a tailored employee performance evaluation system, closely aligned with our delivery objectives. This system enabled a comprehensive assessment of individual and team performance, fostering a culture of continuous enhancement and pinpointing areas of exceptional achievement.

Undertaking a holistic approach, Halexo remains steadfastly engaged in the ongoing management of the inSoc team, deftly overseeing all HR facets, including performance monitoring, feedback mechanisms, motivation initiatives, and avenues for professional growth. This comprehensive approach to team management contributes to the team's efficiency and sustains a positive and productive work environment. Key deliverables are:

1. 24/7 SOC team
2. Managed office space 3
3. Comprehensive HR management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Average cost saving over 12 months to be at least 50%. The actual cost saving was over 55%. Average time to fill less than 30 days. The actual is around 20. Average offer acceptance rate over 90%. The actual is around 94%. Average fill rate over 90%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Given the pressing timeline to establish our operation, ensuring both the team and the necessary infrastructure were prepared at the delivery location within a 60-day window was of paramount importance. The Halexo team executed their responsibilities meticulously, forging close communication ties with us and consistently providing progress updates.

Their attentive and readily accessible approach significantly eased our endeavors, guaranteeing that all requisite resources were promptly hired and poised for action as per the predetermined schedule.

What was your primary form of communication with Halexo Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us as particularly impressive and unique about Halexo was their unwavering commitment to precision and excellence in every facet of their service. Their methodical approach to identifying and onboarding highly skilled professionals aligned seamlessly with our specific requirements, demonstrating their acute understanding of our needs.

Furthermore, their proactive communication and regular progress updates showcased a level of dedication that fostered a sense of partnership rather than a mere vendor-client relationship. This emphasis on transparent and continuous collaboration was truly distinctive and greatly enhanced our confidence in their capabilities. Equally noteworthy was their ability to not only meet but surpass our time-sensitive targets.

Their meticulous planning, coupled with their immediate responsiveness whenever assistance was required, streamlined the entire process and expedited our operational readiness.

Are there any areas for improvement or something Halexo Limited could have done differently?

While the monthly assessment meetings serve their purpose, integrating more comprehensive data regarding the team's shift-specific activities would provide valuable insights. This could aid us in optimizing resource allocation and productivity, while also enabling us to pinpoint potential avenues for team enhancement.