Contact Great Lakes Business Support LLC
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Great Lakes Business Support provides business consulting for small service businesses where too much depends on the owner. We start with a fixed-scope Systems Review that documents how the business runs and finds where work, calls, and follow-up fall through the cracks. From there we help streamline and improve those processes, and we provide ongoing administrative support for owners who need help without hiring an employee. Based in Michigan, serving clients across
Founded in 2026, Great Lakes Business Support was created by an experienced healthcare technology and operations professional with a background in process improvement, system administration, workflow standardization, and business operations. The company's approach emphasizes practicality, documentation, and long-term sustainability rather than short-term fixes.
Services are delivered remotely, allowing clients to receive support without disrupting day-to-day operations. Initial consultations are available for business owners who want an outside perspective on workflow challenges, customer communication gaps, website effectiveness, or opportunities to streamline repetitive tasks.
Business hours are generally Monday through Friday, with appointments available by scheduling in advance. The company operates in Southeast Michigan and works with clients in both local and remote markets.
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Min project size
$1,000+
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Hourly rate
$200 - $300 / hr
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Employees
Freelancer
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Locations
Livonia, MI
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Year founded
Founded 2026
1 Locations
- Livonia , MI
Service Lines
- Business Consulting
- 100%
Select Focus Area
- Business Consulting Focus
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- Business Process Management Consulting
- 25%
Industries
- Business services
- 50%
- Dental
- 20%
- Home Services
- 20%
- Government
- 10%
Clients
- Small Business (<$10M)
- 80%
- Midmarket ($10M - $1B)
- 15%
- Enterprise (>$1B)
- 5%
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Our Story
Most small businesses don't struggle because their owners lack talent or drive. They struggle because the systems underneath the work were never built to scale. The pattern is consistent. A business launches with energy and momentum. The owner is skilled, committed, and client-focused. Work gets done. Revenue comes in. But behind the scenes, nothing is documented. Processes live in people's heads. Every handoff depends on whoever happens to be available. When volume increases or a key person
What Sets Us Apart
Built for Real Operations
Not theory. Not generic advice. Great Lakes Business Support helps small businesses create practical systems that improve consistency, reduce administrative burden, and support growth. Every recommendation is designed to be implemented—not left in a report.Process Before Technology
Technology works best when the process is clear. We focus on documenting workflows, identifying operational gaps, and creating repeatable processes before introducing automation. This helps businesses avoid unnecessary complexity and costly rework.Enterprise Experience, Small Business Focus
Bringing proven operational practices to growing businesses. Our background includes healthcare technology, process standardization, security, and large-scale operations. We apply the same structured approach used by major organizations while keeping solutions practical and affordable for small busLocations (1)
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