Contact Great Lakes Business Support
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Great Lakes Business Support LLC is a Michigan-based business services company that helps small service businesses improve how they manage customer inquiries, daily operations, and business technology. The company focuses on practical systems that reduce administrative workload and help owners spend more time serving customers and growing their businesses.
Current services include business process reviews, workflow documentation, website development, customer communication systems, automation setup, and operational assessments. Many small businesses rely on informal processes that work when they are small but become difficult to manage as demand increases. Great Lakes Business Support helps organize these processes into repeatable systems that are easier to maintain and scale.
The company serves independent business owners, trades professionals, healthcare-related organizations, and other service-based businesses throughout Michigan and remotely across the United States. Projects are customized based on the client's size, goals, and existing technology.
Founded in 2026, Great Lakes Business Support was created by an experienced healthcare technology and operations professional with a background in process improvement, system administration, workflow standardization, and business operations. The company's approach emphasizes practicality, documentation, and long-term sustainability rather than short-term fixes.
Services are delivered remotely, allowing clients to receive support without disrupting day-to-day operations. Initial consultations are available for business owners who want an outside perspective on workflow challenges, customer communication gaps, website effectiveness, or opportunities to streamline repetitive tasks.
Business hours are generally Monday through Friday, with appointments available by scheduling in advance. The company operates in Southeast Michigan and works with clients in both local and remote markets.
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Min project size
$1,000+
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Hourly rate
$200 - $300 / hr
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Employees
Freelancer
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Locations
Livonia, MI
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Year founded
Founded 2026
1 Locations
- Livonia , MI
Service Lines
Select Focus Area
- Business Consulting Focus
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- Business Process Management Consulting
- 25%
- Content Writing Services Focus
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- SOP Writing
- 50%
- Document Digitization & Management
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Industries
- Business services
- 50%
- Dental
- 20%
- Home Services
- 20%
- Government
- 10%
Clients
- Small Business (<$10M)
- 100%
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Our Story
Most small businesses don't struggle because their owners lack talent or drive. They struggle because the systems underneath the work were never built to scale. The pattern is consistent. A business launches with energy and momentum. The owner is skilled, committed, and client-focused. Work gets done. Revenue comes in. But behind the scenes, nothing is documented. Processes live in people's heads. Every handoff depends on whoever happens to be available. When volume increases or a key person
What Sets Us Apart
Built for Real Operations
Not theory. Not generic advice. Great Lakes Business Support helps small businesses create practical systems that improve consistency, reduce administrative burden, and support growth. Every recommendation is designed to be implemented—not left in a report.Process Before Technology
Technology works best when the process is clear. We focus on documenting workflows, identifying operational gaps, and creating repeatable processes before introducing automation. This helps businesses avoid unnecessary complexity and costly rework.Enterprise Experience, Small Business Focus
Bringing proven operational practices to growing businesses. Our background includes healthcare technology, process standardization, security, and large-scale operations. We apply the same structured approach used by major organizations while keeping solutions practical and affordable for small busLocations (1)
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