GoodCode

BACKGROUND

Please describe your company and position.

I am the CTO of a software company 

Describe what your company does in a single sentence.

Reimagine identity management with our Identity Control Plane—an intelligent, self-cleaning workforce identity platform that continuously optimizes and monitors your environment. With us, your identity ecosystem remains secure, compliant, and efficient—significantly reducing the need for manual intervention.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GoodCode to accomplish?

• Product design and development help.
• Great user experience for our product.
• Industry expertise.

SOLUTION

How did you find GoodCode?

Relationship with founder

Why did you select GoodCode over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GoodCode were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've had multiple interactions with GoodCode. The first one was for our initial product demo for customers and VC. We had 12 weeks to complete it, and they did a great job executing on this timeline. 

The second was product planning and design work as we worked toward our initial alpha version. This was the a long-term type of work from a product discovery and execution perspective. This led to multiple outputs from GoodCode, including an updated product demo for RSA and user workflow product features that have been critical to our success. During this time, they also augmented our development team in converting designs to workable code. 

We now use GoodCode as an extension of our team. Whether we hand work off to them to execute or work with them in partnership, the GoodCode team has been a valuable addition to our team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For our first project on the demo, the intended outcome was to excite and engage customers and VCs. The quality of the demo accomplished this, as did the inbound customer interest, design partners, and the amount of funding we raised partially based on our demo. 

The second work set was about taking an even more fleshed-out product idea to validate product direction and aggregating significant inbounds from the RSA conference from presenting the new demo at our kiosk on the sales floor. 

For all the work since then, we've received much praise and excitement on our product from a visual and UX perspective. User experience is significantly lacking in our space, and it's shaping up to be quite the differentiator compared to our competition. We've been very happy with our partnership with GoodCode, who helped make that possible. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PMs were attentive and thorough in helping us find problems and solutions for our product. I cannot think of a time when delivery was off target other than when the scope was unknown or hard to nail down. During these times, there was a concerted effort on both sides, and we always came up with solutions. When discovering our needs, realistic expectations were set for us, and the return was always better than expected. 

What was your primary form of communication with GoodCode?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The talent and culture of GoodCode are the best places to start. Next would be Austin and his vision for the company, which also aligns with the first point. Those two together make GoodCode a very solid team to work with. 

Are there any areas for improvement or something GoodCode could have done differently?

I can't think of anything.