GIM Agency

BACKGROUND

Please describe your company and position.

I am the CEO of Klikit.gr

Describe what your company does in a single sentence.

E-commerce company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GIM Agency to accomplish?

• Awareness
• Sales

SOLUTION

How did you find GIM Agency?

Online Search

Why did you select GIM Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from GIM Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GIM Agency managed our full Google Ads and Meta Ads performance strategy for klikit.gr. Their scope of work included a complete audit of our existing campaigns, restructuring of all ad accounts, and ongoing optimization to improve ROAS and drive profitable growth.

Key deliverables included:

Full account audit for both Google Ads and Meta Ads, identifying issues, missed opportunities, and areas for improvement.

Campaign restructuring, including new Search, Performance Max, and Retargeting campaigns on Google, as well as new Prospecting, Retargeting, and Dynamic Product Ads on Meta.

Creative guidance and recommendations for ad visuals, messaging, and formats to improve CTR and conversion rates.

Monthly performance reports with detailed analytics, insights, and actionable next steps.

Ongoing optimization, including bid adjustments, audience refinement, negative keyword management, placement controls, and budget allocation improvements.

Strategic consulting on overall e-commerce performance, helping us identify high-value product categories and optimize our marketing funnel.

Overall, GIM Agency delivered a complete, end-to-end paid advertising solution that helped us scale our revenue and improve our return on ad spend across both platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear increase in sales, a significant improvement in ROAS across both Google and Meta, and a more stable and predictable performance overall. Within the first months, revenue from paid campaigns grew noticeably, acquisition costs decreased, and our best-performing product categories became much more profitable due to better targeting and optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept communication clear and consistent, and responded quickly whenever we needed adjustments or support. We always felt fully informed and supported throughout the process.

What was your primary form of communication with GIM Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep performance marketing expertise, transparent communication, and genuinely proactive approach stood out. They treated our business like their own and consistently provided insights that drove real results.

Are there any areas for improvement or something GIM Agency could have done differently?

No