Gift Cult

BACKGROUND

Please describe your company and position.

I am an Executive of Database Providers

Describe what your company does in a single sentence.

We are providing B2B email database.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gift Cult to accomplish?

• Customized Welcome Gift

SOLUTION

How did you find Gift Cult?

Online Search

Why did you select Gift Cult over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Gift Cult were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A few weeks ago, we ordered customized New Year Diaries and pens (50 qty) from Gift Cult. We are extremely happy with their service. The products arrived on time and were of excellent quality. Manoj’s support made the process effortless—thank you!

Highly recommend Gift Cult for all your corporate gifting needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After distributing the gifts, we conducted a feedback survey, and 90% of employees reported feeling more valued and appreciated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gift Cult managed the project really well. Manoj, our point of contact, kept everything smooth and responded quickly to our needs. They delivered the gifts three days before New Year, even during the busy holiday season. We’re very happy with their service and timely delivery.

What was your primary form of communication with Gift Cult?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I really liked about Gift Cult is their unique approach to personalization and how they prioritize the customer experience. From custom gifts to packaging, everything is thoughtfully done to make the gift special. Their promptness and flexibility in handling requests made the entire process smooth and ensured everything was delivered on time.

Are there any areas for improvement or something Gift Cult could have done differently?

Overall, our experience with Gift Cult was great. However, we noticed that the diary section had only 30 variations to choose from. We would suggest offering more options in this category to give clients a wider selection. Apart from that, everything else was smooth, and we’re very satisfied with their service.