GFAD IT und Service GmbH

GFAD IT und Service GmbH is a Berlin-based IT service provider delivering reliable, people-first IT support for organizations in Berlin, Potsdam, and the surrounding region. As part of the GFAD Group, which has supported companies in digital transformation since 1979, we combine long-standing experience with a clear focus on what matters most in day-to-day operations: direct contacts, fast response, and transparent, understandable solutions.

Our services span end-to-end IT operations. We provide responsive IT support via phone, email, and remote assistance, complemented by regular on-site visits from dedicated technicians who know your environment. With Managed Services, we proactively monitor and maintain systems, apply updates, and perform continuous security checks to reduce downtime and keep operations stable—security is a built-in standard, not an add-on.

For modern workplaces, we offer secure Cloud Services for email, data, and collaboration. Our cloud is operated in our own data center in Germany and is fully GDPR-compliant, enabling mobile work and secure access to company information from anywhere while preserving digital sovereignty.

Clients choose GFAD IT und Service GmbH for a pragmatic, dependable partnership: defined service levels, clear prioritization, predictable costs, and a holistic view of IT—from hardware and networks to workplace support and ongoing operations.