Gestisoft

BACKGROUND

Please describe your company and position.

I am the Business Development Rep of TRY RECYCLING

Describe what your company does in a single sentence.

Waste Diversion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gestisoft to accomplish?

• CRM installation and service
• Growing sales department through that process
• Ongoing support.

SOLUTION

How did you find Gestisoft?

Online Search

Why did you select Gestisoft over others?

• High ratings
• Pricing fit our budget

How many teammates from Gestisoft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company had no CRM system in place. This was a blank slate. Christian and his team knocked it out of the park. They went above and beyond in terms of customer service and software expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An operational, daily-used, CRM system. And a staff that knows how to use it Thanks to Getisoft, we now have that.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver items on time, in fact we moved slower than they did. They went above and beyond.

What was your primary form of communication with Gestisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of service. Taking the time to show our team how to use the product they installed was huge for us.

Are there any areas for improvement or something Gestisoft could have done differently?

Nothing, Keep rocking it!

BACKGROUND

Please describe your company and position.

I am the sales manager of NORTIER

Describe what your company does in a single sentence.

Foldingboxes producer for luxury, cosmetics and parfums brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gestisoft to accomplish?

• advices for using and personalizing Dynamics sales professional

SOLUTION

How did you find Gestisoft?

• Online Search

Why did you select Gestisoft over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Gestisoft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

During 1 hour long meeting, Frédéric gave me several useful tips to help me to:

• Organizing my own strategy for using dynamics 365
• personalizing dynamics' documents, charts et dashboard

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Frederic helped me to understand how to manage this application with a lot of patience, intelligence and efficiency. I will have to practice now

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent service from Frederic from GESTISOFT. Very high responsiveness and availability. I highly recommend working with them

What was your primary form of communication with Gestisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Availability, efficiency, simplicity. The videos available on youtube are also very well done and usefull

Are there any areas for improvement or something Gestisoft could have done differently?

Honestly, i do not see anything to improve