GemPool

BACKGROUND

Please describe your company and position.

I am the Head of Product of Enterprise Registry Solutions

Describe what your company does in a single sentence.

ERS provides technology solutions to registry operators around the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GemPool to accomplish?

• Identify key roles to build out our permanent employee headcount
• Identify roles to augment our permanent employee headcount with contractors
• Provide insights on hiring based on their experience

SOLUTION

How did you find GemPool?

Referral

Why did you select GemPool over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• They're good folks

How many teammates from GemPool were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Gempool to source and shortlist candidates for some key roles in ERS. ERS shares a verbal and written brief with GemPool who then identify suitable candidates for us. This removes the need for us to do extensive searches for candidates. At times they have also helped create job specs and suggested recruitment and hiring processes. We also look to GemPool to do some industry benchmarks and share reports with us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of candidates hired
• Time from job spec published to interview
• Quality of candidates shortlisted

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are eager to meet the brief at all times. I appreciate we are dealing with people in identifying candidates and confirming their availability so it is a difficult role but for the most part GemPool deliver CVs and candidates on time. They are keen to solicit feedback and ensure that they are delivering to the brief which is appreciated. 

What was your primary form of communication with GemPool?

Virtual Meeting

What did you find most impressive or unique about this company?

They’re good people who communicate honestly and are keen to do good work. I value the intergrity

Are there any areas for improvement or something GemPool could have done differently?

I'd like to see them facilitate more introductions at a peer level. i.e. helping us build our network at at an individual level and company-wide level

BACKGROUND

Introduce your business and what you do there.

I’m the HR director of an e-learning company for clinical trials.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GemPool?

We needed to recruit people for our development team.

SOLUTION

What was the scope of their involvement?

GemPool has been recruiting Ruby on Rails software developers for us; they’ve helped with several placements. We explain to their team what we offer and what we need from a potential collaborator, such as salary and experience, and then they provide the CVs to us.

What is the team composition?

We mainly work with Sarah (Recruiter).

How did you come to work with GemPool?

They were referred to us by a colleague of ours. We decided to work with them because they provided us top CVs from the beginning, so we knew their work was quality.

What is the status of this engagement?

We started working together in January 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most of our software development team has come from GemPool’s recruitment team, which is important and a good sign for us — top-quality candidates come through them.

How did GemPool perform from a project management standpoint?

I’m delighted with them in that area; we communicate daily by email and phone calls. They’re efficient and always reply.

What did you find most impressive about them?

Their attitude and attention to detail distinguish them; Sarah knows what we’re looking for and what we expect from them. We have a solid working relationship that has built up over the years.

Are there any areas they could improve?

We’re finding it difficult to find developers at the moment, but that’s due to the COVID-19 pandemic we’re facing, and I know that’s not their fault at all.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a large beauty and Aesthetic business with 1,000+ employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GemPool?

While the company itself is established, the company wanted to head in a more technology lead direction. This required the creation of a new technology division and aggressively hiring out a talented team across product management, design, data and a diverse set of engineering roles. For this, we needed Gempools help as a partner to source the right type of talent for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were two stages to the selection of the vendor. Initially it was a track record we had seen in the industry and in other companies that created the initial engagement. Once this was in place we assigned some roles directly to Gempool to source as a form of a trial.

During this period Gempool consistently sourced candidates of high quality. This reduced our overhead in terms of sourcing, it also reduced wasted early-stage interviews with people who wouldn't be a fit as Gempool only sent us good candidates. As a result of this, we had built up a lot of trust, so we assigned a set of dedicated roles only to Gempool which allowed them to focus on Therapie.

Describe the project in detail and walk through the stages of the project.

They initially helped us to set up the story for our project. Helping us shape the story that we went to market with, honing it over time. They then handled all of the sourcing and outreach to potential candidates, including screening initial prospects. Following on from this they then ran outbound advertising and took on a dedicated partner roll filling our team.

How many resources from the vendor's team worked with you, and what were their positions?

Their director was the main point of contact and depending on the role we had specialist recruiters assigned to work with us to find the fit we needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Now with a team of 30, almost half of our entire team came through Gempool which is a huge success.

How effective was the workflow between your team and theirs?

Each hiring manager has dedicated conversations with the specialist recruiter on the Gempool side, we then also had regular monthly catch ups at each level up the chain.

What did you find most impressive or unique about this company?

When it comes to hiring it's all about the quality of the people you find. Gempool has consistently delivered high value and so above all else this is the most impressive part.

Are there any areas for improvement or something they could have done differently?

I think we should have gone for the dedicated partner approach with roles fenced off for Gempool earlier

BACKGROUND

Introduce your business and what you do there.

I am the head of people and operations at Strata3, a web consultancy and development house in Dublin, Ireland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GemPool?

They helped us with some recruiting.

SOLUTION

What was the scope of their involvement?

GemPool provides permanent recruitment for us. This includes executive-level headhunting and placements across design, software development, software testing, web, sales, and admin. They handle all roles and deliver complete solutions that are tailored to our needs to help us grow. All the staff that they’ve onboarded are put through some KPIs and personal development analysis.

What is the team composition?

I work with 5–6 people, including Michael (Director), whom I work with very closely. I also work with his other senior recruiters.

How did you come to work with GemPool?

Dublin is a small place, but there are many known recruiters across the industry. I went with GemPool because of Michael, who was very genuine, kind, and trustworthy.

How much have you invested with them?

We’ve spent between $50,000–$100,000.

What is the status of this engagement?

The project began in May 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Most of the teammates that GemPool has recruited for me have been assigned to full-time positions. For me, that speaks for itself.

How did GemPool perform from a project management standpoint?

GemPool conducts their services at a speedy turnaround, and they’re always on the other end of the phone. Hence, we feel highly supported by the team.

What did you find most impressive about them?

We’re always satisfied and happy with their work.

Are there any areas they could improve?

Overall, I can’t fault them for anything. However, like every recruiter out there, they could screen candidates a bit better before onboarding them into the agency. It’s only minor feedback, though.

Do you have any advice for potential customers?

Start the engagement off with Michael, and he will assign his senior people accordingly. Additionally, always keep Michael in the loop.

BACKGROUND

Please describe your company and position.

I am the Executive of Corrata

Describe what your company does in a single sentence.

Software for protecting phones from being hacked

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GemPool to accomplish?

Ongoing fulfillment of recruiting needs for technical roles

SOLUTION

How did you find GemPool?

Referral

Why did you select GemPool over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from GemPool were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gempool sources and does preliminary vetting of candidates for software engineering and other technical roles at Corrata

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enabling us to meet our recruitment needs in a timely fashion.  Specficially we have achieve a approval to hire time frame of 3 months or less with Gempool's support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery has been timely and in line with our requirements.

What was your primary form of communication with GemPool?

Email or Messaging App

What did you find most impressive or unique about this company?

Very straight in communications, long term relationship focused rather than transactional

Are there any areas for improvement or something GemPool could have done differently?

Nothing comes to mind

BACKGROUND

Please describe your company and position.

I am an Executive of Spark

Describe what your company does in a single sentence.

Spark is an award-winning, product led Data and AI acceleration partner for SME and Enterprise customers. With an unmatched customer-centric approach, Spark provides strategy development, business technology advisory, and bespoke solutions that enhance our customers' operations and business productivity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GemPool to accomplish?

• Hiring of Data Engineers & Data Consultants

SOLUTION

How did you find GemPool?

• Referral
• Other

Why did you select GemPool over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Due to the winning of a new project and our current team fully utilised on exisitjg projects we went to Gempool to help us hire a number of engineer's.  They were to deliver a team of 4 engineers by a specific date. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered high calibre candidate's suitable for our scope within the agreed timelines which ensured we were able to start the project on time and deliver within budget 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They were well organised in their approach
• Communication was always good and clear
• We always fel they were responsive to our requests

What was your primary form of communication with GemPool?

Virtual Meeting

What did you find most impressive or unique about this company?

On top of the delivery being excellent, GemPool's authentic style, based on honesty and values, establishes trust.

Are there any areas for improvement or something GemPool could have done differently?

none 

BACKGROUND

Please describe your company and your position there.

I am Head of Software Engineering for a Consultancy firm leading solution architects, Agile development teams, Cloud and Dev ops/SRE in Ireland

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GemPool?

My Company was growing quickly and we hired Gempool to assist with finding and attracting high calibre individuals for the teams we were growing.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered multiple HR firms and liked Gempools communication, attitude, track record and flexibility.

Describe the project in detail and walk through their service package.

Gempool worked with our existing talent management platform and provided stream of suitable candidates who were a close match for our culture and ways of working.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the Director and 2 account managers with their consultants assiting as well.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Gempool were able to source quality resources when needed and very flexible when it came to urgent roles.

How effective was the workflow between your team and theirs?

The workflow was very effective and they were pro-active in looking for extra information on roles.

What did you find most impressive or unique about this company?

They've taken the time to understand our culture and success criteria to make the entire process more efficient.

Are there any areas for improvement or something they could have done differently?

Happy with their service - happy to work with the team on innovations in the service that would be beneficial