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GCS Technologies is a Microsoft-focused managed IT, cybersecurity, and AI readiness and governance provider headquartered in Austin, Texas. Founded in 2000, we've spent 25+ years helping small and mid-sized businesses in Austin run secure, reliable technology — with an in-house, full-time team based in our Austin office. Our operations are SOC-audited (AICPA Service Organization Controls).
We are a Microsoft Partner and build everything on the Microsoft cloud: Microsoft 365, Azure, Copilot, and the Defender security stack. That focus matters more than ever: AI tools like Copilot inherit whatever access your data already allows, so safe adoption starts with security fundamentals.
What we do:
- AI Readiness & Governance — practical help adopting AI without creating a security problem: AI use policy, use cases, data and permission assessment, governance, and safe Microsoft Copilot rollout. AI as a business tool, not a trend.
- Complete Cloud — a full IT department as a service. Managed security, help desk, Microsoft 365 subscriptions, infrastructure support, and technology leadership in one fixed monthly fee.
- Secure Cloud — managed cybersecurity on Microsoft's enterprise toolkit: identity protection, endpoint protection, data loss prevention, vulnerability management, continuous monitoring.
- Support Desk — help desk staffed 7 days a week, 365 days a year. 20+ years of operational maturity, ~50,000 tickets a year, live phone support, NOC, SOC, Tier 3 escalation.
Why GCS: privately and locally owned in Austin. Escalations updated at 15-minute intervals until resolved, with a dedicated Technical Account Manager on every account. Security-first, practical about AI, and we show up onsite.
Serving businesses in Austin, Texas.
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Min project size
$5,000+
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Hourly rate
$100 - $149 / hr
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Employees
50 - 249
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Locations
Austin, TX
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Year founded
Founded 2000
1 Locations
- Austin , TX
Service Lines
- AI Consulting
- 20%
- Cybersecurity
- 20%
Select Focus Area
- Cloud Computing Focus
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- Google Cloud
- 35%
- Digital and IT Strategy Consulting Focus
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- IT Assessment
- 25%
- IT Operations Management Consulting
- 25%
- IT Managed Services Focus
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- Security
- 35%
- Other IT managed services
- 20%
- Managed Software Application & Solutions
- 15%
- Disaster Recovery
- 10%
- Software Evaluation
- 10%
Industries
- Financial services
- 40%
- Government
- 20%
- Medical
- 20%
- Legal
- 10%
- Construction
- 5%
- Non-profit
- 5%
Clients
- Midmarket ($10M - $1B)
- 50%
- Small Business (<$10M)
- 50%
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Our Story
GCS Technologies started in Austin in 2000 with a simple idea: technology is a strategy, not an end. Twenty-six years and thousands of clients later, that's still how we work. We're technology leaders and analysts who live the tools we recommend — using the same Microsoft solutions as our clients. Security comes first, AI gets adopted practically, and every client gets people who answer the phone and show up. Our 94% customer retention rate says the rest.
What Sets Us Apart
Security-first, Microsoft-native
We build everything on the Microsoft cloud — Microsoft 365, Azure, Copilot, Defender. Deep integration means better security signals and lower cost than a patchwork of third-party tools. That same foundation is what makes AI adoption safe: Copilot inherits your permissions, so we fix those first.Local, in-house, and we show up
Our help desk is staffed at our Austin office by full-time employees — not an outsourced queue. Escalations keep your stakeholders updated at 15-minute intervals until resolved, with a dedicated Technical Account Manager on every account. When remote isn't enough, we're onsite.25+ years, 94% client retention
A privately and locally owned Austin IT provider, serving thousands of clients since 2000. Our 94% retention rate is rare in this industry — it reflects clients who stay because it works, year after year. We answer the phone, and your success is how we measure ours.Locations (1)
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