Gambarr Malaysia

BACKGROUND

Please describe your company and your position there.

I'm the graphic designer of GDEX, a Malaysian private company that provides an express delivery services and aim to be the most trusted and professional express carrier services in the countries they operate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gambarr Malaysia, and what were your goals?

GDEX has several products and services that we have improved and launched for the past few years. We need a fun, easy to digest videos that explain the benefits and features of our services. The videos will be advertised in our official social media channels as part of our marketing plan to improve our engagement and increase our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our sales team contacted 3 vendors regarding our plan to advertise our services. Gambarr was chosen based on the criteria we are looking for.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We have 3 Videos. GDEX International 

• Our service that covers international delivery GDEX PoP 
• Grocery stores or business stores can register to be part of GDEX PoP as a drop and pick up point for our customers. BEELINE
• One stop FB online order management system March - May 2022
• Project Briefing and Conceptualisation June - August 2022
• Scriptwriting September 2022
• Shooting and Editing October - November 2022 
• Review and Delivery

Who did you work with and what was the feedback process like?

I communicate mostly with Anusha, founder of Gambarr. Her work and management skills are very professional and her team is always on top of things. We appreciate their full creative force and hardwork to produce the videos.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have yet to launch the videos in any of our channels.

Describe their project management style, including communication tools and timeliness.

The project manager and her team is very easy to discuss with, able to adapt to our requests and our meeting has always been pleasant and fruitful via Google Meet.

What did you find most impressive or unique about this company?

The outside talents they acquired for our video have been amazing. Their focus, commitment and creativity allows for the videos to be produced smoothly.

Are there any areas for improvement or something they could have done differently?

Their animation skills hopefully can be improved further, the choice of artwork and typography used can be a very convincing element in attracting viewers.

BACKGROUND

Please describe your company and your position there.

I am a researcher and academic officer in a public institution in Malaysia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gambarr Malaysia?

I am a Malaysian project leader for an internationally-funded project with fundings from the UK and Malaysian orgnisation. The project is a large project with final outcomes to create health awareness/promotional video to encourage implementation of smoke-free homes. Our team engaged with Gambarr Malaysia to essentially manage and produced our videos. Gambarr Malaysia delivered by producing 4 fantastic health promotion videos which fits our project needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search for this vendor and found great reviews for their work. We contacted them and engaged with them via several meetings and finally decided to go with their services.

Describe the project in detail and walk through the stages of the project.

After several thorough discussions, the team at Gambarr provided us with storyboards which aligns with our main aims and aspirations for our video, and provided appropriate timelines for our project. We discuss things throughout all levels and aspects, and our team which is divided into three were able to work with the team at Gambarr and liaised with them throughout the whole journey. The videos produced went through editing after receiving comments and we obtained our final videos as per our requests.

How many resources from the vendor's team worked with you, and what were their positions?

Their director, Sasha was our main contact, and our team personally liaised with Sasha throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our promotional video viewing reached more than 30,000!! within 2 weeks' time!!

How effective was the workflow between your team and theirs?

Our communication has been a key factor in our project, and the ease of communication with the contact person in Gambarr has been excellent throughout.

What did you find most impressive or unique about this company?

I appreciated the time the contact person of Gambarr took to understand the different needs of our team. I think it takes dedication, passion, and time to fulfill customers' needs, and I think that has been shown by Gambarr. Plus giving us opportunity to redo a small part of our work for free, was definitely something that I feel so thankful for.

Are there any areas for improvement or something they could have done differently?

I guess, working with our team located at different places, remotely is not easy and making arrangements for things in another state can prove to be a challenge. I understand the situation, and i definitely think that once the company expands further in growth, working outside of the state shall be something that is easy to do.

BACKGROUND

Please describe your company and your position there.

We provide B2B services for companies, and I am the business development exec who coordinates the digital marketing initiative with Gambarr.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gambarr Malaysia, and what were your goals?

We provide services for B2B, and the pandemic has affected our business for the past year. So, we needed to have a unique online presence to boost our visibility and credibility in the market place. Also, we tried to explore online marketing to increase our sales. So we engaged Gambarr to handle all social media marketing efforts that included content creation, postings and also advertising of course.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted a number of service providers and researched their backgrounds prior to having a call with the companies. After having online meetups with each of them, we made the decision to select Gambarr due to their ability to share with us strategic solutions based on our industry and the services we provide. The clarity of their proposal as well as their team's openness and easy-going nature was also a key driver.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we agreed on the job scope, the team got in touch with us to understand our key challenges in gaining engagement and followers online. After the discussion, they begin by carrying out research on our social media pages and competitors, to understand the best converting content and the key aspects that should be avoided.

After this, the team worked on creating a clear content plan for the month, the ideation and content itself followed up by our teams feedback and any necessary amendments. The team is extremely fast in revisions and posting all contents have been done efficiently.

How many people from the vendor's team worked with you, and what were their positions?

I believe there is a PIC, project manager and assist manager handling our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our advertising results have been better than expected, and continues to increase our likes and Followers for our social media pages. We are currently looking to increase our Ads budgeting as it has been effective with their expertise in audience targeting.

Describe their project management style, including communication tools and timeliness.

Really convenient to work with them, as the team uses Hootsuite for our content approvals, making things much simpler. Also, we get to communicate on WhatsApp weekly for any liaison. The team met deadlines are always sharing content before the set timelines.

What did you find most impressive or unique about this company?

It's really great to work with a company that puts their client's key interests above themselves. Their strategic thinking and creative contents has been effective in driving sales.

Are there any areas for improvement or something they could have done differently?

Maybe explore a few alternative fonts. But that we can do on the upcoming projects

BACKGROUND

Please describe your company and your position there.

I'm in charge of marketing in my forklift rental company named Selka Equipments. Gambarr created an animated video for us in order to help promote our new service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gambarr Malaysia, and what were your goals?

We were creating a new system that we implemented with our forklift rental scheme. That system is named the 3S system and gambarr designed and created that video for us. Our goal was to make clients understand what the 3S system meant so that they would choose us for their forklift rental services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a few quotations for various content creators. But we decided to go with Gambarr because of their professionalism and their commitment.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We initially discuss the goals of the video ad and what we want viewers to grasp from it. Later we discussed what the 3S system is all about and how we would show them to viewers. Gambarr helped create a engaging video ad for our latest 3S system which we are currently running ads with on our website.

How many resources from the vendor's team worked with you, and what were their positions?

We work with the sales manager and the designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The video ad campaign was a huge success as it help us explain about the 3S system to clients with ease. Our company now sends out the video to all our new and existing clients and they are impressed with it.

How effective was the workflow between your team and theirs?

It was very effective. We had discussions every 2 days and when there were changes to be made, they were made immediately without any issues.

What did you find most impressive or unique about this company?

They are very professional and they know what there are doing. Their video ads are very engaging and unique.

Are there any areas for improvement or something they could have done differently?

Maybe they can include 3d animation as well in their video ads.

BACKGROUND

Introduce your business and what you do there.

I’m a real estate agent with an e-license from Vivahomes Realty.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Gambarr Malaysia?

I noticed that video marketing is the best way to advertise my properties, so I contacted Gambarr Malaysia to help me with video production services.

SOLUTION

What was the scope of their involvement?

I work with Gambarr Malaysia to create video marketing for the properties I manage. They offer the full range of services for video production, but I mainly work with them to create and edit my videos.

I provide them with the photos of my properties, and they do voice-overs and edit one-minute videos. Then, I use those videos to advertise on different social media platforms, YouTube, and marketplaces like iProperty or PropertyGuru.

What is the team composition?

I work closely with Anusha (Founder).

How did you come to work with Gambarr Malaysia?

I found Gambarr Malaysia online.

How much have you invested with them?

I have invested around $2,500 ringgit (approximately $600 USD) since we started the project. I pay around $500 ringgit (approximately $120 USD) per video, and usually, we make one per month.

What is the status of this engagement?

We started working together in November 2020, and they still do videos for me.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The videos that Gambar Malaysia produces have helped me increase the sale rate of the advertised properties up to 75%. They are good at their job, and I’m quite happy with the videos they have produced for me.

How did Gambarr Malaysia perform from a project management standpoint?

Whenever I need to contact them, I give them a call, and they respond very quickly. For any file they need, I usually send it through WhatsApp.

What did you find most impressive about them?

The videos that Gambarr Malaysia produces are clear and to the point. They are really creative, and the color palettes they use work greatly with the images I sent.

Are there any areas they could improve?

Gambarr Malaysia should advertise more of their services. They aren’t well known locally, so they could probably grow if they start marketing their services locally.

Any advice for potential customers?

Economically speaking, working with Gambarr Malaysia is worth it. The product you get has great quality, and the rates are cheaper than other agencies offer.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of RS Eco Palm, a sustainability consultancy firm upskilling agriculture players in Southeast Asia. We are a company gaining traction in Malaysia especially in the palm oil industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gambarr Malaysia?

As we are relatively new in the market, we decided we needed to have a unique online presence to boost our visibility and credibility in the market place. So we hired Gambarr to produce a professional video with voice over for our company to showcase the value we deliver to our clients.

What were your goals for this project?

We intended to create brand awareness by having this video on our Website, Youtube page and also our Social Media pages. Hence, we needed an exceptional video and we are happy to acknowledge Gambarr's work.

SOLUTION

How did you select Gambarr Malaysia?

We shortlisted 3 service providers and researched their backgrounds prior to having a call with all three companies. After detailed conversations with all three teams, we made the decision to select Gambarr due to their flexibility in customising a solution specially for us, the clarity of their proposal as well as their team's friendly and easy-going nature.

Describe the video(s) and the process in detail.

Once we agreed to their proposal, their team got in touch with us to understand our requirements clearly. After ironing out the key requirements, they begin by creating a storyboard and a script to be reviewed by our team. Once we gave them the green light, the worked on the video and produced a draft version for us to provide our input and finally came up with the finalsied product.

What was your vendors' project management or feedback process?

They were very thorough with the details of the storyboard and the script. They did not assume and always asked for our input on many key aspects of the video such as the voice of the narrator, the flow of the video and the actual images used for the production.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This video has been the cornerstone of our online presence in the market place as it improved RS Eco Palm's brand awareness by 52% as measured by our SEO optimising tool. We only had a target of an increase of 40% but they made us exceed our goal.

How effective was the workflow between your team and theirs?

We had clear timelines proposed by Gambarr during the proposal phase. This made things really smooth as we did not have ambiguity or assumptions to deal with. As mentioned earlier, their friendly and easy-going nature made it easy to iron out any new additions or subtractions required for our video.

What did you find most impressive about this company?

They have a team that's very high in integrity as they deliver exactly as promised. This is one quality that we value highly as well at RS Eco Palm, hence we will not hesitate to recommend Gambarr to anyone who wishes to have an unshakeable online presence like us.

Are there any areas for improvement?

What Gambarr produced for us was exceptional, but we always believe in continuous improvement. Gambarr can consider packaging more services together with their video marketing products to further boost company's brands.

BACKGROUND

Please describe your company and position.

I am the Director of Ecco Certified Sdn Bhd

Describe what your company does in a single sentence.

Empowering Sustainability

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gambarr Malaysia to accomplish?

• Corporate event

SOLUTION

How did you find Gambarr Malaysia?

Referral

Why did you select Gambarr Malaysia over others?

Pricing fit our budget

How many teammates from Gambarr Malaysia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Corporate event photos & video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality of the video and photos

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Gambarr Malaysia?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their fast response. 

Are there any areas for improvement or something Gambarr Malaysia could have done differently?

Getting to know clients in advance or ask PIC of our company who are the VIPs involve. Make sure team on site address clients properly

BACKGROUND

Please describe your company and position.

 I am the Admin of an HR consultancy

Describe what your company does in a single sentence.

Human Resource is an important toll for every organization that hires Employees; it’s all about staying ahead of the game. Providing excellent consultancy since 2008. we had the privilege of helping many great companies do just that. From creating HR strategies, Employee Handbook to enhancing IR Solutions, Videv aim to drive growth by infusing your firm with HR innovation & helps maintain a happy, legal and effective workforce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gambarr Malaysia to accomplish?

• DEVELOPMENT AN INNOVATIVE WORKFORCE

SOLUTION

How did you find Gambarr Malaysia?

• Online Search
• Referral

Why did you select Gambarr Malaysia over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

video editing for tutorials for apps that our company has developed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we keep in contactct to ensure no misunderstanding happens. Gambar Malaysia's employee always update me the progress of the project to me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they always on time. use proper language to communicate and fast respond for any inquries

What was your primary form of communication with Gambarr Malaysia?

Email or Messaging App

What did you find most impressive or unique about this company?

They were always on time.

Are there any areas for improvement or something Gambarr Malaysia could have done differently?

no

BACKGROUND

Please describe your company and position.

I am an executive at The Original Vadai

Describe what your company does in a single sentence.

F&B Company selling fried snacks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gambarr Malaysia to accomplish?

• Awareness
• Social Media Marketing

SOLUTION

How did you find Gambarr Malaysia?

Online Search

Why did you select Gambarr Malaysia over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Gambarr Malaysia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Coordinated 50 TikTok influencers to review our offerings.
• Managed our socials (FB, Insta, TikTok, Youtube)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Videos had 8000 shares/300k+ views showed the reach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. They're a highly professional team.
2. Key deciding factor was their ability to adapt and create customised solutions.
3. Responsive throughout the day (Including after office hours)

What was your primary form of communication with Gambarr Malaysia?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our needs and customise solutions accordingly. Other companies we spoke to recommended their "off the shelf products". Gambarr was able to tweak certain offerings to suit our needs.

Are there any areas for improvement or something Gambarr Malaysia could have done differently?

Nil

BACKGROUND

Please describe your company and position.

I am the Healthcare Marketing Manager of Nikon Corporation

Describe what your company does in a single sentence.

Nikon Corporation : Optics and Imaging

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Gambarr Malaysia to accomplish?

• Record video of local event

SOLUTION

How did you find Gambarr Malaysia?

Online Search

Why did you select Gambarr Malaysia over others?

High ratings, Good value for cost

What was the size of Gambarr Malaysia’s team?

2-5 Employees

What was your primary form of communication with Gambarr Malaysia?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Record 2 hours symposium. Deliver 1 min summary video and full video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• delver recorded video

Describe their project management. Did they deliver items on time? How did they respond to your needs?

e-mail communication was good. Arriving time was a bit late. Delivery of products was good

What did you find most impressive or unique about this company?

Cost performance. Reasonable cost but well done 1 min. summary video

Are there any areas for improvement or something {provider_name} could have done differently?

Overall good. We are quite satisfied with your service.