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GALAXY IT

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Trusted Managed IT & Cybersecurity in Utah

Galaxy IT is a managed IT services and cybersecurity provider headquartered in Murray, Utah, serving businesses across the United States. From small companies with 10 employees to large organizations with 1,000+, we deliver proactive IT support and enterprise-grade cybersecurity to clients from California to New York City — no local presence required. We hire the best people and leverage technology to provide the same responsiveness and quality of service whether you're down the street or across the country.

  • Min project size
    $1,000+
  • Hourly rate
    $200 - $300 / hr
  • Employees
    10 - 49
  • Locations
    Murray, UT
  • Year founded
    Founded 2019

1 Locations

  • Murray , UT

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    Our Story

    Galaxy IT was founded by Trevor Livingston with a simple belief: managed IT should be built on partnership, not transactions. We've walked away from deals — including what would have been one of our largest — because the fit wasn't right. Every client engagement starts with understanding your business before we propose anything. Today Galaxy IT serves organizations from 10 to 1,000+ employees nationwide, delivering managed IT and cybersecurity with a 15-minute average response time from our U.S.

    Quick Facts

    7 years in business

    Tools and Technology

    Microsoft Teams
    Google Workspace
    Azure
    Cloudflare
    Calendly
    Microsoft Outlook
    Microsoft Word
    LastPass
    SharePoint
    Zoom
    Slack

    Commonly Asked Questions

    Every Galaxy IT engagement begins with discovery — we sit down with business leaders to understand how your organization operates, what your pain points are, and where technology is either helping or holding you back. We don't start with a proposal; we start with a conversation. From there, we build a custom plan tailored to your environment. For new managed IT clients, our onboarding process typically unfolds over 30 days. In the first week, we conduct a full network and security assessment, document your existing infrastructure, and identify immediate risks. Over the following weeks, we deploy our monitoring and security tools, migrate vendor relationships, set up help desk access for your team, and establish communication protocols. Once onboarding is complete, ongoing management follows a proactive model. Our team monitors your systems 24/7, handles support requests with a 15-minute average response time, and conducts regular technology reviews to keep your IT aligned with your business goals. Every client has a dedicated point of contact — you're never passed around to someone unfamiliar with your environment. For larger projects like cloud migrations, infrastructure upgrades, or compliance initiatives, we scope the work in phases with clear milestones, timelines, and accountability. We communicate progress through regular check-ins and reporting so there are never surprises. The common thread across everything we do is transparency. We tell you what we're doing, why we're doing it, and what it costs — before we do it.

    We're actively taking on managed IT, cybersecurity, and managed AI engagements for businesses ranging from 10 to 1,000+ employees across the United States. Our sweet spot is organizations that have outgrown their current IT setup — whether that's a break-fix provider, a single internal IT person, or a previous MSP that isn't delivering. We're especially interested in working with healthcare organizations that need HIPAA-compliant IT environments, including medical practices, clinics, dental offices, and healthcare networks. This is a core specialization for Galaxy IT and an area where we bring deep compliance expertise that most generalist MSPs can't match. Beyond healthcare, we actively serve financial services, construction, legal, and professional services firms. If your business handles sensitive data or has regulatory requirements, we're built for that. We're also a strong fit for companies looking to add cybersecurity to an existing IT setup — whether that's layered protection, endpoint detection, immutable backups, employee security training, or full managed detection and response. On the AI side, we help businesses identify, implement, and manage AI tools and workflows that actually improve operations — not just chase trends. From evaluating which AI platforms fit your business to deploying them securely and managing them long-term, we bring the same proactive, security-first approach to AI that we bring to everything else. For organizations in regulated industries, this includes ensuring AI adoption doesn't create compliance gaps or data exposure risks. One thing worth noting: we're selective. We take on clients we believe we can genuinely help, and we prioritize long-term partnerships over short-term revenue. If we're not the right fit, we'll tell you.

    Galaxy IT's onboarding is designed to be thorough without being disruptive. We know you have a business to run — our job is to take IT off your plate, not add to your workload during the transition. It starts before any contracts are signed. We begin with a discovery conversation to understand your operations, pain points, compliance requirements, and what hasn't been working with your current IT setup. If we're the right fit, we build a custom plan around your environment — not a template. Once we kick off, onboarding follows a 30-day structured process. In the first week, we conduct a comprehensive network and security assessment, document your infrastructure, inventory all devices and users, and identify immediate risks. If there are critical vulnerabilities, we address those right away — we don't wait until onboarding is "complete" to protect you. Over the following weeks, we deploy monitoring and management tools, configure cybersecurity protections including endpoint detection, email security, and immutable backups, set up help desk access, and migrate vendor relationships so we become your single point of contact. If you're coming from another MSP or break-fix provider, we manage that transition directly. Throughout the process, you have a dedicated point of contact keeping you informed. We establish communication protocols during onboarding so the relationship feels seamless from day one. By day 30, your systems are monitored 24/7, your team knows how to reach us, your security posture is strengthened, and we have a roadmap for strategic improvements ahead. From there, we shift into ongoing proactive management — regular technology reviews, continuous monitoring, and 15-minute average response times.

    Yes — regulatory compliance is one of Galaxy IT's core strengths, particularly HIPAA compliance for healthcare organizations. We help healthcare clients implement and maintain the full range of HIPAA-required technical safeguards, including data encryption at rest and in transit, role-based access controls, audit logging and monitoring, secure backup and disaster recovery, and endpoint protection. We also support the administrative and documentation requirements that healthcare organizations need to pass compliance audits with confidence. Beyond HIPAA, we support clients who need to meet PCI-DSS requirements for payment card data, SOC 2 standards for service organization controls, and other industry-specific regulatory frameworks. Our cybersecurity services are designed with compliance in mind from the ground up — not bolted on as an afterthought. For every compliance-sensitive client, we provide ongoing monitoring, documentation, and reporting that demonstrates your security posture to auditors and regulators. We don't just help you get compliant — we help you stay compliant as regulations evolve and your business grows. If your organization handles protected health information, financial data, or other regulated information, compliance isn't optional — and it shouldn't be an upsell from your IT provider. At Galaxy IT, it's built into how we operate.

    Transparency and responsiveness are foundational to how Galaxy IT operates. We believe the number one reason businesses leave their IT provider is poor communication — so we've built our entire client experience around making sure that never happens. Every client gets a dedicated point of contact who knows your environment, your team, and your business priorities. When you reach out for support, you're connected with our U.S.-based Utah team — not an overseas call center and not a voicemail. Our average response time is 15 minutes. For day-to-day support, clients submit requests through our help desk system, which provides full ticket tracking and visibility. You can see the status of every open issue at any time. We also proactively communicate when we detect and resolve issues through our 24/7 monitoring — so you know what happened even when you didn't notice a problem. On the strategic side, we conduct regular technology reviews with business leaders to assess how your IT environment is performing, where risks exist, and what investments make sense for the road ahead. These aren't generic reports — they're tailored conversations about your business with actionable recommendations. We also provide reporting on system health, security posture, ticket trends, and compliance status. Our goal is to make sure you always know exactly where things stand — no surprises, no guesswork, and no chasing your IT provider for answers.

    Locations (1)

    311 East Winchester Street Murray, UT, United States 84107

    10 - 15

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