G360Technologies

BACKGROUND

Please describe your company and position.

I am the DIRECTOR of JSAN Consulting Group

Describe what your company does in a single sentence.

JSAN Consulting provide Specialist IT Consulting Services throughout the UK&I / Europe / USA and we pride ourselves in our highly professional and service led approach Our unique value proposition of better, faster, and less expensive and management is compelling to our clients, most of whom regard us as a long term partner helping them to achieve their business objectives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G360Technologies to accomplish?

• We hired G360Technologies to enhance our IT infrastructure, streamline our processes, and optimize our technology-driven operations.

SOLUTION

How did you find G360Technologies?

Clutch Site

Why did you select G360Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from G360Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At JSAN Consulting Group, we faced several operational challenges that required expert IT consulting services. Our goal was to enhance our IT infrastructure, streamline our processes, and optimize our technology-driven operations. We engaged G360Technologies to provide Specialist IT Consulting Services, and they took full responsibility for assessing our needs, identifying gaps, and implementing tailored solutions. Their services included IT strategy development, system optimization, security enhancements, and process automation.  

Their team worked closely with us to ensure that the solutions they provided aligned with our business objectives, resulting in improved efficiency, enhanced security, and better technology utilization.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen significant improvements, including:  

 1. Our systems now run more efficiently, reducing downtime and improving performance.
 2. Cybersecurity measures implemented by their team have strengthened our data protection and compliance.  
 3. Automation of key processes has minimized manual tasks and increased operational efficiency.  
 4. Their IT strategy guidance has helped us align technology with business goals, leading to smarter investments in IT.  

These measurable improvements have greatly benefited our business operations.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. They maintained a clear timeline, provided regular progress updates, and ensured that we were involved in every key decision. Communication was seamless, and they proactively addressed challenges to keep the project on track. Their structured approach and responsiveness made the entire process smooth and stress-free.  

What was your primary form of communication with G360Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Their knowledge of IT consulting, infrastructure, and security was outstanding.  
They didn’t just provide solutions; they tailored them to our business needs for long-term impact.  

Are there any areas for improvement or something G360Technologies could have done differently?

Overall, our experience was outstanding. If there’s any area for improvement, it would be in providing more detailed documentation of some of the implemented solutions. While they delivered excellent results, having comprehensive documentation would further help with internal training and long-term system management.  

BACKGROUND

Introduce your business and what you do there.

I'm the executive EVP of product engineering at an executive data intelligence company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with G360Technologies?

We needed engineering and quality engineering resources for development and testing.

SOLUTION

What was the scope of their involvement?

G360Technologies provides us with onshore and offshore engineering resources. We have them on multiple teams, and we define what stories need to be accomplished at each sprint. We give the stories to the people who have the right skill sets. Depending on what team they're on, the scope changes.

We use G360Technologies for Java and JavaScript expertise, backend and frontend development, and native Windows app development. We're also creating a service for executive networking called Exec Atlas, which is cloud-based and deals with Google Cloud and AWS. G360Technologies also leverages JavaScript and Python to extract and analyze data.

Most of G360Technologies' staff works remotely. They used to be at the office but have split after all the events and time. They work just as well. And we don't get together with them at the office.

What is the team composition?

We've had as many as 30 people on their team and as few as 11–12 people. We work with team leads, senior engineers, regular engineers, and quality engineers. We've also worked with mobile engineers and people who understand CRM plug-ins. They've handled Salesforce, and they scale if we need to build something else, like a CRM application.

How did you come to work with G360Technologies?

We've been working with the constituents of G360Technologies for quite some time. We've dealt with them since the beginning and always had a good relationship. We've stuck with them through acquisitions and G360Technologies's formation and considered them first whenever we have special projects.

How much have you invested with them?

We spend roughly $60,000 a month.

What is the status of this engagement?

We started working with G360Technologies in August 2024, and our relationship is ongoing. However, we've stuck with G360Technologies' founder throughout this journey, which dates back to before 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

G360Technologies has done a great job delivering what we've planned, completing upwards of 90% of what we've established. The quality of G360Technologies' work has met our expectations, which is why we've had such a lasting collaboration with G360Technologies' constituents.

How did G360Technologies perform from a project management standpoint?

G360Technologies' project management is excellent. We have four engineering teams, and our team leads talk to their team leads, and so far, we've had no issues. Our team leads set up daily scrums with G360Technologies' teams, and they often sync up. They also communicate via Slack and email. We use Jira to manage the project.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

The team lead. Throughout our entire engagement with G360Technologies, this gentleman has been the team lead who ensures that everything on the offshore team gets done and the resources are being distributed correctly.

What did you find most impressive about them?

G360Technologies has a nice resource pool. As we grow or reduce, we can do that, which we appreciate.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

If your engineering process is well-defined, G360Technologies is good at adapting to that process and ensuring things work well. With an offshore team, you need someone who can cross between the teams comfortably. One of our biggest challenges was our poorly structured engineering processes, making it harder to predict and plan correctly.

The better your sprint planning is defined and managed, the more efficient contributions G360Technologies gives you. So, for better or worse, our team leads have the same ethic background as those from G360Technologies. So, they communicate very easily and understand each other well, which is helpful.

BACKGROUND

Introduce your business and what you do there.

I'm the COO of an ALE expense management provider. We work with insurance carriers, adjusters, and policyholders to facilitate the ALE expense reimbursement process. We have a web portal and iOS app for policyholders to submit receipts to us. Our team audits those receipts, provides a report for the adjuster, and gives them a recommended reimbursement based on our findings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with G360Technologies?

We previously worked with a development team, but it wasn't the right fit for us. We needed someone to take over the project.

SOLUTION

What was the scope of their involvement?

G360Technologies has taken over our project. They’ve facilitated a lot of security compliance measures and enhancements with our iOS app, web portal, and admin portal. They’ve also helped with software development and the process of integrating with another product.

We could provide a SOC 2 audit report, and G360Technologies has remedied any errors in the backend code that would have prevented our product from being security compliant. Providing reports to improve security and code crucial maintenance and enhancements of streamlining, automating, and reporting within our admin portal and environment has been an important task for us.
They've helped us integrate and restructure many connectivity points with our Salesforce portal. Currently, they're helping us integrate with a product called Verisk, which allows Salesforce to accept claims as they’re submitted. As we've grown our relationship with them, we've started new projects.

What is the team composition?

We've worked with 7–10 people, including a project manager and the development team.

How did you come to work with G360Technologies?

We found them through a referral. Things weren't working out with the previous development team, so we decided to move forward with G360Technologies because they checked all the boxes for what we were looking for.

How much have you invested with them?

We've spent around $50,000.

What is the status of this engagement?

We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The change in Salesforce statuses to reflect how they function within the policyholders and our points of view has allowed us to better understand our claim volume, what needs to be audited, and where our work lies. Overall, we've stayed up-to-date and organized.

How did G360Technologies perform from a project management standpoint?

If something isn’t meeting a deadline, we catch it before it occurs, and if it is not hit, it's because of our requests or adding. We've used Jira for project management and Basecamp to store everything. We've had weekly meetings to recap what's been completed and what we have on the bucket list. We've also communicated via Teams, email, and phone calls.
It's been great working with them. The development team has been very talented and has provided suggestions on what to do. They've been super sharp about understanding our needs as an organization and elaborating on that being the best point of entry.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Gary, their project manager. He has been great, easy to work with, and keeps us updated and on track with what we need to do as an organization. 

What did you find most impressive about them?

It’s impressive that they’ve taken over the code someone else built and understood it, making changes accordingly.

Are there any areas they could improve?

No. They’ve helped us move at our own pace, which has benefited us. They've been really great and easy to work with.

Do you have any advice for potential customers?

Be transparent and come ready to bounce ideas off one another. Lay out what you’re trying to achieve and be ready to discuss it. They look at things from both sides.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Intelligent Structures, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with G360Technologies?

We needed support in the design and development of our cloud-based platform using edge computing in the field. We wanted to extend and scale our platform by focusing on analytics, machine learning, and UI.

SOLUTION

What was the scope of their involvement?

G360Technologies is part of our design and development team, and we work with them on an ongoing basis. Our industrial information platform combines a web app interfacing with field computers and wireless data from the field. We establish a specification first and develop against that specification. 

G360Technologies works in a combined PHP and Python environment. We also work with a Microsoft Azure operating environment, SQL databases, virtual machine technology, and an IoT hub for pulling in data in the field. G360Technologies also supports processing our industrial platform's analytics and conducting numerical analysis.

We review the app within design since we keep a design version in a separate virtual machine from the production version. We have a routine of reviewing the design machine, and once it's approved, we push it to production.
What is the team composition?

We mainly work with two developers and a project manager. Sometimes, we have to pull in hardware and cybersecurity professionals.

How did you come to work with G360Technologies?

I had previous experience working with Gary (CEO).

What is the status of this engagement?

We started working together in January 2024 and have an annual agreement that we'll renew every year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The productivity efficiency of developing our platform has improved significantly. Without G360Technologies, the project would've taken us twice as long. We have such a good and close working relationship with the team. G360Technologies has assigned a team with whom we've worked consistently, and I appreciate it because we've built a productive relationship.

How did G360Technologies perform from a project management standpoint?

G360Technologies always stays on schedule against our specifications. The team is very disciplined and delivers work on time, around 95% of the time, which is a good rate for software development projects. Sometimes, we've changed the specs, and the issues we discuss in advance redefine the specs and the schedule. We have a good working relationship with them, and G360Technologies stays on budget.

We primarily collaborate using Microsoft Word and Microsoft PowerPoint documents and communicate through weekly scheduled Zoom meetings and can add meetings if needed. 
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

One of our developers has done a great job, and we look forward to continuing to work with him.

What did you find most impressive about them?

G360Technologies' communication and project management skills are their biggest strengths. We're working on more advanced Python programming for analytics, and the team is doing well. G360Technologies is willing to take on challenges, which is very good.

Are there any areas they could improve?

I don't see anything G360Technologies can improve.

Do you have any advice for future clients of theirs?

I suggest new clients take advantage of getting to know the dedicated team assigned to them. The team stays together, and by building a close relationship, you can become very productive in your projects. I recommend setting weekly meetings, if not more frequent, which should lead your project to success.

BACKGROUND

Introduce your business and what you do there.

I'm the director of IT at a third-party logistics provider that specializes in refrigerated warehousing and transportation of goods. We have three facilities in the San Francisco Bay Area: one in Oakland, one in Richmond, and one in the Port of Oakland. We do imports and exports aside from distribution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with G360Technologies?

Our previous environment was Microsoft SQL Server Standard Edition 2016, and we recently purchased Microsoft SQL Server Enterprise Edition because we wanted to add high availability capabilities to our deployment. With this came the challenge of upgrading from the Microsoft SQL Server Standard Edition to the Enterprise Edition and deploying our databases. We didn't have the required in-hosue expertise to tackle this challenge and went to G360Technologies to help us with implementation.

SOLUTION

What was the scope of their involvement?

When we started working with G360Technologies, we gave the team access to our environment. The team offers remote services and has run assessment tools. Based on the team's findings, we set the design parameters and designed the environment where we are staging the upgrade. G360Technologies is migrating all of our applications and configuring them to work in the user acceptance testing (UAT) environment, which is the phase we are in at the moment. 

We're close to starting the user acceptance testing of the staging environment, and if it works, G360Technologies will perform the cut out to production. This project involves multiple vendors, and we're waiting for another vendor to deliver their part so we can proceed with user acceptance testing. 

What is the team composition?

I work directly with four teammates from G360Technologies, including Andrés (VP of South America). 

How did you come to work with G360Technologies?

I found G360Technologies through a third party. We had been searching for a partner for this project for some time, and a colleague recommended the team to us. We started talking, set up parameters, and then engaged with the team. 

What is the status of this engagement?

We started working with G360Technologies in March 2024, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're using Microsoft SQL Server 2022, which is relatively new. We're also using a contained viability group, which is a new function of Microsoft SQL Server 2022 and also new to G360Technologies. We've had challenges throughout the project that G360Technologies has had to troubleshoot. The team has been fully engaged and has overcome all presented obstacles. I only have good things to say about G360Technologies' work. 

Once the new environment is implemented, we expect to see an increase in availability and flexibility regarding system uptime. We'll have a cluster system where we can perform updates while maintaining the system online. For us, updating the system without downtime is critical. 

How did G360Technologies perform from a project management standpoint?

G360Technologies has delivered work on time and is responsive via phone and email. We have weekly meetings through Microsoft Teams to go over the project plan, deliverables, and pending tasks. The team is exceptionally professional and well-prepared.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight the work of the four teammates I've worked with.

What did you find most impressive about them?

G360Technologies is super professional and invested in obtaining a good result, which has left a great impression on me and my team. I love working with G360Technologies because they know what they're doing, take on a challenge, and deliver. I'm also impressed by their attitude. 

Are there any areas they could improve?

I can't think of anything for G360Technologies to improve. 

Do you have any advice for future clients of theirs?

G360Technologies is a professional team, and my team is, too. We arrived with a set of parameters and expectations ready for the team to do their job. I suggest being prepared when working with G360Technologies because they mean business.

BACKGROUND

Please describe your company and position.

I am the STORE MANAGER of LOFT

Describe what your company does in a single sentence.

Loft is a fashion brand that offers stylish and versatile clothing, jewelry, shoes and accessories designed to bring joy to women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire G360Technologies to accomplish?

• At Loft we were in need of an ecommerce website which they helped us with.

SOLUTION

How did you find G360Technologies?

• Referral
• Clutch Site

Why did you select G360Technologies over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from G360Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LOFT is a fashion retail store in New York, and we needed a strong e-commerce site to match our brand. G360 Technologies handled everything website design, development, and integration with our inventory system. They made sure the shopping experience was smooth, from browsing to checkout, and ensured the site was easy for our team to manage.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

G360technologies performed up to our expectations. Since launching the new site, we’ve seen an increase in online sales, better customer engagement, and a more efficient order management process. Customers have also shared great feedback on how easy the site is to use. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding. They kept us updated, stayed on schedule, and addressed any issues quickly. Communication was always clear, and they made sure every detail was taken care of.  

What was your primary form of communication with G360Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their attention to detail and commitment to quality. They didn’t just build a website they created an experience that fits LOFT’s brand perfectly. They took the time to understand our needs and delivered a stylish, user-friendly platform that exceeded our expectations.  

Are there any areas for improvement or something G360Technologies could have done differently?

If there’s one thing that could be improved, it would be offering more post-launch training or resources to help our team fully maximize the site’s features