Business Consulting IT Managed Services
Confidential
April 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed with their responsiveness and intuition."

Apr 26, 2025

Senior Advisor, BLR World

Craig Peacock

Other industries
Tokyo, Japan
51-200 Employees
Online Review
Verified

Fusion Systems Japan provided POS system installation services for a cultural and event consulting company. The team also conducted training sessions for the client.

Fusion Systems Japan's work met the client's expectations, resulting in positive feedback from end customers. The team delivered all project components on time and was highly responsive throughout the collaboration. Fusion Systems Japan's intuitive approach impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Advisor of BLR World

Describe what your company does in a single sentence.

Cultural and event consultants

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Systems Japan to accomplish?

POS system

SOLUTION

How did you find Fusion Systems Japan?

Referral

Why did you select Fusion Systems Japan over others?

Referred to me

How many teammates from Fusion Systems Japan were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Supply, installation and training for POS system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything delivered on time as as requested. Perfect.

What was your primary form of communication with Fusion Systems Japan?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their responsiveness and intuition.

Are there any areas for improvement or something Fusion Systems Japan could have done differently?

None

RATINGS

5.0

Application Management & Support IT Managed Services
Managed Hosting Services
$10,000 to $49,999
January 2024

5.0

Quality: 4.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They were flexible and bilingual."

Apr 15, 2025

COO, 5 sense

John Tomica

Retail
Tokyo, Japan
1-10 Employees
Online Review

Fusion Systems Japan hosted and maintained the e-commerce website of a retail company.

Fusion Systems Japan helped the client ensure seamless operation. The bilingual team impressed the client with their flexibility and proactive feedback. They also communicated through email, messaging apps, and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of 5 sense

Describe what your company does in a single sentence.

Retail business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Systems Japan to accomplish?

Facilitate distribution

SOLUTION

How did you find Fusion Systems Japan?

Referral

Why did you select Fusion Systems Japan over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Host an maintain e-comm website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Smooth operation & pro-active feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Best fit

What was your primary form of communication with Fusion Systems Japan?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were flexible and bilingual.

Are there any areas for improvement or something Fusion Systems Japan could have done differently?

keep up the good work

RATINGS

5.0

"any time again"

Fusion Systems Japan

Personalized, Bilingual IT Solutions in Tokyo

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