Fuller Landau LLP

BACKGROUND

Introduce your business and what you do there.

I’m the director of PharmAssess Diagnostics. We help pharmacies with services like medication prescribing and review, ailment assessment, and so on.

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.

I’m the director of PharmAssess Diagnostics. We help pharmacies with services like medication prescribing and review, ailment assessment, and so on.

SOLUTION

What was the scope of their involvement?

Fuller Landau is helping us with our accounting needs. We started with the T2 tax work. They’ve offered us additional services, like setting up direct depositing.

What is the team composition?

Rosanna (Partner, Audit & Accounting) is our single point of contact.

How did you come to work with Fuller Landau LLP?

They were directly associated with our tax returns consulting firm, which provided seamless integration into the T2. Their prices were good, and we were all part of the same umbrella. We negotiated, and they offered us a discount.

How much have you invested with them?

We’ve spent between $1,000–$2,000.

What is the status of this engagement?

We started working with Fuller Landau around April 2021, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Firstly, they supported the T2 return by being intrinsically linked with our partner company. Fuller Landau has been quick in fulfilling our requirements, and they’ve definitely improved our financing.

Overall, they’re efficient and responsive. Fuller Landau has saved us time because we don’t have to do as much — they handle everything for us. Our partnership is a matter of money, time, and headache saving.

How did Fuller Landau LLP perform from a project management standpoint?

They’re well ahead of the game, and we’re the ones who are always lagging at sending them documents. On the other hand, email communication is fantastic. They answer all our questions and give us feedback. We have no issues at all with Fuller Landau.

What did you find most impressive about them?

They’re a smaller firm, but they offer a bunch of services. Also, they’re joined with the consulting firm that does our tax returns.

Are there any areas they could improve?

Their merchant system for electronic payments wasn’t working one time, so I had to do it over the phone. In that sense, they could improve their online money system.

Do you have any advice for future clients of theirs?

Fuller Landau is directly partnered with a shred company. If you can do a shred, you should definitely consider that and get the most value out of it.