Four Dragons

Four Dragons is a boutique ServiceNow consulting firm led by Ian Cox, a former ServiceNow employee with over a decade on the platform — including running the team behind ServiceNow's own customer-facing instance. We specialize in building and maturing the ServiceNow platform: IT Operations Management (ITOM — Discovery, Service Mapping, Event Management), IT Software and Hardware Asset Management (ITAM HAM/SAM), Strategic Portfolio Management (SPM), Agentic AI and Now Assist, Sourcing and Procurement Operations, and the foundational CMDB/CSDM that connects them all. What makes us different: senior certified consultants do the actual work — no offshore pyramid; we fix the foundation others skip — clean, governed CMDB and CSDM data — so everything above it works; and we close the skills gap and hand it back, upskilling your team so the capability stays in-house. We're a services firm, not a product vendor. Get started with a ServiceNow CMDB Health Check or a 30-minute discovery call.