Foundry Spatial

BACKGROUND

Please describe your company and position.

I am the Research Forest Hydrologist (now Emeritus) of a software company.

Describe what your company does in a single sentence.

Make software products that support people in making natural resource decision

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Foundry Spatial to accomplish?

• Develop the BC Water Tool
• Support users
• update with new information and models

SOLUTION

How did you find Foundry Spatial?

• Referral
• Other

Why did you select Foundry Spatial over others?

Referred to me

How many teammates from Foundry Spatial were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have worked with Foundry Spatial Ltd since 2011 on the development of the BC Water Tools. These products are scientifically sound with a series of Peer Reviewed journal articles on the modeling approach that Foundry Spatial Ltd contributed as co-authors.  The Water Tools have been a wonderful tool for a broad range of professional disciplines – from water management through engineering, public health and forest management.  

Our Team was awarded a Regional Premier’s Award for Innovation in 2013.  Water Tool user support is a high priority for Foundry Spatial Ltd with most technical issues being resolved quickly.  In the past, Foundry Spatial Ltd has demonstrated commitment to the Water Tools by continuing support even though annual contracts have not been in place – in several years for a period of 3 to 4 months.  

I am pleased to support Foundry Spatial Ltd – they are a wonderful organization.  I have been fortunate to be engaged with them for over 10 years.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery on time and on budget.  User satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

items were delivered on time, on budget, and response time for support was generally within 24 hours.

What was your primary form of communication with Foundry Spatial?

Email or Messaging App

What did you find most impressive or unique about this company?

Foundry Spatial offers scientific rigor, publications on modeling, user support.

Are there any areas for improvement or something Foundry Spatial could have done differently?

absolutely not