FORTI Accountants

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Phoenix Park Hotel

Describe what your company does in a single sentence.

Online Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FORTI Accountants to accomplish?

• Our main objectives were to set up the business correctly under Irish regulations
• streamline our bookkeeping
• payroll, and receive expert guidance on VAT filings and year-end accounts

SOLUTION

How did you find FORTI Accountants?

Online Search

Why did you select FORTI Accountants over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from FORTI Accountants were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work handled by FORTI Accountants was comprehensive and covered multiple areas of financial management. They began with company formation and registration, ensuring everything was set up in full compliance with Irish regulations. From there, they took over our monthly bookkeeping, payroll processing, VAT return filings, and preparation of year-end accounts. They also assisted with tax planning and offered ongoing financial advice tailored to our business model.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable outcomes that demonstrated progress and success included timely and error-free VAT and tax filings, accurate monthly financial reports, and a streamlined payroll process. Our compliance rate improved significantly, and we never missed a deadline throughout the engagement. Additionally, we gained better financial visibility and control, which helped us make more informed business decisions and reduce accounting-related stress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FORTI Accountants demonstrated excellent project management throughout our engagement. They consistently delivered all tasks—such as payroll processing, VAT filings, and financial reports—on time and without the need for follow-ups. Their communication was prompt and clear, and they were highly responsive to our needs, often going the extra mile to explain complex financial matters in simple terms. We always felt supported and confident that our accounting was in capable hands.

What was your primary form of communication with FORTI Accountants?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about FORTI Accountants was their personalized approach and genuine commitment to our business. Unlike many firms that offer generic solutions, they took the time to understand our specific needs and provided tailored accounting support. Their responsiveness, transparency, and deep knowledge of Irish regulations truly set them apart. It felt more like having a financial partner than just an accounting service.

Are there any areas for improvement or something FORTI Accountants could have done differently?

Overall, our experience with FORTI Accountants has been very positive. If I had to suggest an area for improvement, it would be to enhance the speed of onboarding for new clients by providing a detailed welcome pack or checklist upfront. That said, their team was always available to answer questions, and they handled everything professionally, so this is more of a suggestion than a complaint.