FIRN Services

FIRN Services is a managed IT and cybersecurity provider headquartered in Fort Worth, Texas, serving small and midsize businesses with 10–250 employees across the Dallas-Fort Worth metroplex and throughout the United States.

Unlike traditional MSPs that charge extra for security, FIRN includes its complete cybersecurity stack in one simple plan for $99 per user, per month. Every client receives managed endpoint detection and response (EDR), managed SIEM, email security, phishing protection, and security awareness training—without hidden fees or costly add-ons.

FIRN resolves 85% of support requests on the first call, with most issues resolved the same day, and has maintained a 100% client retention rate to date. Founded by senior IT engineers whose clients followed them from previous firms, FIRN provides a true single point of contact for all technology issues, even when the problem involves a third-party software vendor.

Services

• Managed IT Services
  • Help desk support
  • 24/7 monitoring and alerting
  • Patch management
  • Vendor management
• Co-Managed IT Services
  • Help desk support for internal IT teams
  • Infrastructure monitoring
  • Security management
• Cybersecurity
  • Managed EDR
  • Managed SIEM
  • Email security
  • Phishing simulations
  • Security awareness training
• M&A IT Integration
  • Pre-acquisition IT due diligence
  • Post-close integration
  • Technology standardization for private equity portfolios
• Microsoft 365
  • Licensing
  • Administration
  • Cloud Solution Provider (CSP)
• Cloud & Business Continuity
  • Cloud migrations
  • Backup and disaster recovery
• Strategic IT Consulting (vCIO)
  • Technology roadmaps
  • IT budgeting
  • Quarterly Business Reviews (QBRs)
• Infrastructure & Communications
  • VoIP business phone systems
  • Structured cabling
  • Hardware and software procurement

Industries Served -- FIRN has extensive experience supporting organizations in:

• Healthcare (including ModMed, NextGen, and athenahealth EHR/EMR platforms)
• Legal
• Financial Services
• Private Equity
• Property Management
• Manufacturing