By Firma

BACKGROUND

Please describe your company and position.

I am an Executive of Noma Shop

Describe what your company does in a single sentence.

Curated online store for designer kids decor and accessories. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Firma to accomplish?

• Establish our branding
• Design the logo
• Create the website
• Brand Collateral
• Gift Packaging
• Guidelines

SOLUTION

How did you find Firma?

Referral

Why did you select Firma over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Firma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The guys from Firma were amazing in creating our beautiful visual identity with a set of communication collateral, including our website and social media templates. This involved creating our logo, designing the packaging, and developing an overarching look and feel that reflects the brand’s vision. They managed to create a style that set us apart from the competition and attracyed atttention.

Additionally, Firma provided great copywriting and designed all brand collateral, ensuring consistency across all materials.

Summary of Key Deliverables: 

• Brand Concept Development: Comprehensive brand concept and unique brand story.
• Visual Identity: Distinctive logo design. Consistent color palette and typography.
• Brand Collateral: Business cards, letterheads, and stationery items. Branded templates for communications.
• Packaging Design: Eco-friendly and visually appealing packaging. Packaging that communicates sustainability and quality.
• Copywriting: Engaging website copy, product descriptions, and marketing materials.Consistent tone of voice.
• Logo Design: Memorable and versatile logo adaptable for various applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant boost in intiial brand recognition and trust, increased website traffic, and a consistent high social media engagement. Sales and revenue climbed notably shortly after our launch, supported by a rise in customer acquisition and retention. Positive media coverage and glowing reviews further solidified our brand’s credibility. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were right on schedule with everything, delivering each part of the project when they said they would. Whenever we had questions or needed changes, they were quick to respond and make adjustments. Their team really got what we were looking for and kept us in the loop throughout the process. Overall, their friendly and efficient approach made working with them a great experience.

What was your primary form of communication with Firma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really impressed me about Firma was how they totally got our vision and made it a reality. They had a knack for anticipating what we needed before we even said it, adding creative touches that fit our brand perfectly. Their friendly and easygoing approach made working with them a breeze, and their attention to detail was spot on. Overall, they made the whole process smooth and enjoyable, which is not something you get with every company.

Are there any areas for improvement or something Firma could have done differently?

 
Honestly, we didn’t have any major issues with Firma. They were on top of everything and made the whole process really smooth. They were always responsive and kept things on track, so there wasn’t really anything to complain about. They did a fantastic job, and we were really happy with how everything turned out.