The Film Lab, 8 Reviews, Address, Data & More

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The Film Lab is a team of creative professionals offering full-service video production. We are proud to work with some of the world's most influential companies including iconic Canadian brands, Fortune 500s, professional services firms and global non-profits. We help our clients tell beautiful, brand stories through video.

$10,000+
$100 - $149 / hr
10 - 49
Toronto, Canada
Founded 2016

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Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 5 /5

What Clients Have Said

The Film Lab offers competitive pricing that fits clients' budgets while delivering high-quality video production. Clients consistently highlight good value for cost and timely delivery, with positive feedback on project outcomes and communication.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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The Film Lab Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Communication

Clients appreciate The Film Lab's clear and timely communication. Effective use of virtual meetings, emails, and in-person interactions ensures that client needs are understood and addressed promptly.
Creative and Strategic Expertise

Clients note the creativity and strategic counsel provided by The Film Lab. Their ability to offer innovative ideas and solutions is a key strength that enhances project outcomes.
Positive Impact on Business Metrics

Clients report measurable business improvements attributable to The Film Lab's work, such as increased website inquiries and higher conversion rates, demonstrating the effectiveness of their video content.
Strong Cultural and Value Alignment

The Film Lab is often chosen for its great cultural fit and alignment with client values. This alignment fosters positive working relationships and enhances collaboration throughout the project lifecycle.
Outstanding Customer Service

The Film Lab is commended for treating clients with utmost importance, providing a friendly and helpful approach. This high level of customer service contributes to a positive overall client experience.

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The Film Lab Reviews

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Video Production
Confidential
September 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Film Lab came highly recommended, and they certainly met the expectations."

Dec 1, 2023

Creative Producer, University

Anonymous

Education
Toronto, Ontario
10,001+ Employees
Online Review
Verified

The Film Lab produced a series of short videos advertising a university's new offerings to their key demographic. They conceptualized, produced, and packaged all the videos.

The Film Lab delivered high-quality videos and exceeded the client's expectations. Their team worked within the client's budget and completed the project on time despite the tight deadline. Moreover, they communicated clearly and timely via email, messaging apps, and meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Creative Producer of an education company

Describe what your company does in a single sentence.

Public research and education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Video production

SOLUTION

How did you find The Film Lab?

Online Search
Referral

Why did you select The Film Lab over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from The Film Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I contracted the Film Lab to produce a series of short videos to advertise some new offerings to our key demographic. They were able to conceptualize, produce, and package all videos to meet my relatively quick timeline and also stay within my budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project in question was a series of marketing videos that required a tight turnaround in order to be utilized across our platforms. The team at the Film Lab was able to accomplish this and even exceed the quality of deliverables I was hoping for.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

All expectations around timelines were met. Communication was very clear and timely.
What was your primary form of communication with The Film Lab?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The Film Lab came highly recommended, and they certainly met the expectations.
Are there any areas for improvement or something The Film Lab could have done differently?

I was expecting some difficulty, given my expectations on turnaround, but the team was able to pull it off. I don't think I can think of any barriers. Everything went quite well.

RATINGS

5.0

Video Production
Confidential
Jan. - Feb. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered the best quality video we have ever produced, and the positive employee feedback validated this!"

Feb 21, 2025

VP of Communications, Food Company

Anonymous

Food & Beverage
Toronto, Ontario
10,001+ Employees
Online Review
Verified

The Film Lab produced a video for a food company. The team created a video that delivered key leadership messages to engage and inspire the client's employees.

The Film Lab delivered a high-quality video that received positive feedback from the client's employees. The team adhered to timelines, responded to needs, and provided strategic counsel. Their friendly and helpful approach impressed the client, resulting in a positive engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Communications of a food company

Describe what your company does in a single sentence.

Quick service food industry company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Create dynamic and polished videos
Engage and inspire employees
Share important messages in a creative way

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from The Film Lab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the Film Lab to produce a high quality video for internal use to deliver key leadership messages to engage and inspire employees across the country.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we measure success through open rates, numbers of full watch through and employee feedback overall

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Film Lab was incredible at delivering on time and responding to every need. They made the process easy and were ready with good ideas and strategic counsel when we needed it. An absolute pleasure to work with this company!

What was your primary form of communication with The Film Lab?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Most unique about this company is how the treated us like we were the most important client even though we know they have many others. Their approach is so friendly and helpful. They delivered the best quality video we have ever produced, and the positive employee feedback validated this!

Are there any areas for improvement or something The Film Lab could have done differently?

nothing. We will be working with them again.

RATINGS

5.0

Video Production
$10,000 to $49,999
Aug. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The output was beyond my expectations."

Dec 19, 2023

Director of Corporate Comms, Food & Hospitality Services Co

Courtney Gardner

Hospitality & leisure
Mississauga Beach, Ontario
10,001+ Employees
Online Review
Verified

The Film Lab produced a video for a food and hospitality services company. The project scope included filming, directing of participants, editing, animation, graphics, and pre-production planning.

The Film Lab delivered the project on time, earning positive audience feedback. The team was accommodating with any questions asked. They communicated efficiently via virtual meetings and email. Their willingness to collaborate was commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Corporate Communications

Describe what your company does in a single sentence.

Foodservice and Hospitality provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Deliver stunning visuals for conference.
Ongoing support delivering messages in fun and engaging way.

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from The Film Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For this specific project, scope included:

Filming
Direction of participants
editing
animation
graphics
pre production planning

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Audience feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery on time, very helpful with any questions asked.

What was your primary form of communication with The Film Lab?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The output was beyond my expectations. It looked fantastic. Their willingness to collaborate and help us nail our vision.

Are there any areas for improvement or something The Film Lab could have done differently?

nope.

RATINGS

5.0

Branding Graphic Design Video Production
Confidential
Jan. 2017 - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Every member of The Film Lab's team with whom we interacted was helpful."

Dec 19, 2023

Director of Corporate Planning, Business Services Company

Anonymous

Business services
New York City, New York
1,001-5,000 Employees
Online Review

The Film Lab developed a video series about leaders' global business for a business services company. The videos included animation elements and were produced in French, English, and Spanish.

The Film Lab produced a visually stunning, engaging, and insightful video series that elevated the client's presence in the sector and aligned with their goals. The Film Lab was responsive and adaptive in project management. They had an inclusive approach and were professional and collaborative.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Corporate Planning of a business services company

Describe what your company does in a single sentence.

Develops business strategies and supports companies in scaling their teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Develop a series on the global business practices of leaders and innovators in different sectors

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They were able to write and produce with excellence in French, English, and Spanish which was vital to our final project. The final product was an influential, engaging, and insightful series that has significantly elevated our presence in the business sector. It has been a pivotal element in enhancing our brand's reputation and achieving our strategic goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My experience working with The Film Lab on our business series was an absolute pleasure, and I am eager to share the remarkable journey we had with their team. The Film Lab's ability to conceptualize and engineer a product that aligned seamlessly with our corporate culture and branding, while capturing numerous internal targets, was nothing short of professional excellence.

They not only grasped our goals but also translated them into compelling and informative narratives.Their team took the time to research and prepare for all meetings. I noted their understanding of concepts and terminology unique to our industry, which not only made meetings more efficient but also showed a level of professional pride and care not seen often in production.

The Film Lab's work was visually stunning. The combination of beautiful cinematography and sophisticated animation brought a new level of depth and elegance to our corporate content, making complex business concepts engaging and accessible. We never imagined using animation in our series but it certainly conveyed specific messaging more effectively and landed well with audiences, while also cutting down production time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Film Lab was incredibly responsive to our needs and adapted to changes and constraints that often come up last minute in our industry. We all felt incredibly proud of the work we put into each of the projects we’ve worked with The Film Lab on. They take an inclusive approach in casting and narrative development which resonated powerfully with our team of diverse voices and experiences.

I sincerely recommend The Film Lab to any organization seeking a production partner that combines strategic insight, creative excellence, and an unwavering commitment to diversity, quality, and professionalism. Their work has set a new standard in corporate content on our team, and we eagerly anticipate our next project with them.

What was your primary form of communication with The Film Lab?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Working with Mauricio and Andrew was a highlight of our collaboration. They took immense stress off our project planning and execution, managing their team exceptionally well. Every member of The Film Lab's team with whom we interacted was helpful, resourceful, organized, prepared, and overall, incredibly professional. The team’s foresight in planning for the unexpected was commendable.

The professional decorum of the crew, especially in their interactions with clients, board members, and executives, was outstanding. Of note, the crew maintained a dress code on set, something we hadn’t considered, and was such a testament to their care and meticulous attention to detail.

Are there any areas for improvement or something The Film Lab could have done differently?

Nothing striking

RATINGS

5.0

Video Production
Less than $10,000
August 2023

5.0

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They met the deadlines and provided revisions quickly."

Dec 6, 2023

Creative Director, Media Production Agency

Anonymous

Media
Canada
11-50 Employees
Online Review
Verified

The Film Lab provided storyboarding services to a media production firm. They created three storyboards for the client.

The Film Lab delivered the storyboards and implemented revisions on time despite the tight deadline. Their team understood the client's requirements, enabling them to produce proper outcomes. Moreover, they ensured quick and easy communication via online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Creative Director of a media company.

Describe what your company does in a single sentence.

Media Production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Storybaording

SOLUTION

How did you find The Film Lab?

worked together before

Why did you select The Film Lab over others?

Pricing fit our budget
Great culture fit

How many teammates from The Film Lab were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed 3 storyboards in a tight timeline

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Understood direction and provided proper outcomes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met the deadlines and provided revisions quickly.

What was your primary form of communication with The Film Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication was quick and easy

Are there any areas for improvement or something The Film Lab could have done differently?

RATINGS

5.0

Video Production
$10,000 to $49,999
Jan. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are friendly and reliable."

Dec 4, 2023

Managing Director, Attribute Digital

Richard Armstrong

Advertising & marketing
Toronto, Ontario
1-10 Employees
Online Review
Verified

The Film Lab produced a series of short films to document a digital marketing agency's brand story, value propositions, and key messages. Their goal was to attract new clients and cultivate a high-value brand.

Thanks to their videos, the client saw a 20% increase in website inquiries and a 25% increase in sales call conversions. The Film Lab delivered items on time and was very communicative, hardworking, and wonderful to work with. Moreover, their creativity, experience, and work quality were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Attribute Digital

Describe what your company does in a single sentence.

Digital Marketing for worldwide fitness brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Entice New Clients
Convey our key messages.
Cultivate a high-value for our brand.

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from The Film Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A series of short films to document our brand's story, our value propositions and our key messages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our enquires through the website increased by 20% in the first month due to an incredible video about who we are and what we do. Conversion rates on sales calls increased by 25% so far due to our pitch videos made by the film lab.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, perfect comms, wonderful to deal with, really go the extra mile.

What was your primary form of communication with The Film Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Creativity, experience, high quality of product and quite simply they are friendly and reliable.

Are there any areas for improvement or something The Film Lab could have done differently?

RATINGS

5.0

Video Production
$50,000 to $199,999
Jan. 2021 - July 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Maurizio brought a ton of experience and passion to the project."

Dec 3, 2023

Director, Entyremedia

Thomas Buchan

Advertising & marketing
Vancouver, British Columbia
1-10 Employees
Online Review
Verified

The Film Lab helped a video production company film a documentary with assets located in North and South America. The team handled the entire process, from pre- to postproduction.

The client was thrilled with Film Lab’s work — in fact, they commended the quality of their outputs. The team leveraged their knowledge and expertise to not only produce quality work but also anticipate potential problems along the way. The partners interacted via in-person and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Entyremedia

Describe what your company does in a single sentence.

Commercial and documentary video production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Video production
Post production
Producing

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

High ratings
Great culture fit
Company values aligned

How many teammates from The Film Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Maurizio and his team or essential in helping us film a documentary with assets gathered in North America and South America and overseeing the entire post production process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of the final deliverables, and the smooth communication processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maurizio insurance that we were aware of potential challenges along the way and helped Creative problem solve any challenges that we did encounter.

What was your primary form of communication with The Film Lab?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Maurizio brought a ton of experience and passion to the project.

Are there any areas for improvement or something The Film Lab could have done differently?

No.

RATINGS

5.0

Video Production
$50,000 to $199,999
Aug. 2021 - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have amazing ideas that resonate with our audience and are such a pleasure to work with."

Dec 1, 2023

Executive, Global Hospitality Company

Anonymous

Hospitality & leisure
Mississauga, Ontario
10,001+ Employees
Online Review

The Film Lab provides a global hospitality firm with end-to-end video production support for various projects, including executive communication and live event video production.

The Film Lab has helped the client increase click rates and engagements and receive positive feedback from executives and survey results. Moreover, their team provides ideas that resonate with the client's audience. They also demonstrate creativity, professionalism, and incredible time management.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive of a hospitality company

Describe what your company does in a single sentence.

Large global hospitality company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Film Lab to accomplish?

Creative story telling
Executive communications
Live event video production

SOLUTION

How did you find The Film Lab?

Referral

Why did you select The Film Lab over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from The Film Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The film lab provides end-to-end video production support across a variety of projects as our vendor of choice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Click rates and engagement
Executive feedback
Survey results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incredible time management - they were on every detail!

What was your primary form of communication with The Film Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

The team is creative and incredibly professional. They have amazing ideas that resonate our audience and are such a pleasure to work with.

Are there any areas for improvement or something The Film Lab could have done differently?

None

RATINGS

5.0

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Verified Client Reviews: 6

Overall Review Rating: 5

Source: Clutch

Last Updated: February 21, 2025

Business Entity

Business Entity Name	The Film Lab Inc.
Source	Ontario Registry
Jurisdiction of Formation	Canada
Date of Formation	March 21, 2017
Status	Active
Last Updated	November 30, 2023
ID	2567856

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	September 21, 2024

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Locations (1)

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The Film Lab

Great content that tells your story

1 Language that we service

1 Timezone that we service

1 Locations

Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

The Film Lab Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Communication

Creative and Strategic Expertise

Positive Impact on Business Metrics

Strong Cultural and Value Alignment

Outstanding Customer Service

Reviews mentioning:

The Film Lab Reviews

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BACKGROUND

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Video Production for Food Company

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Video Production for Food & Hospitality Services Company

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Storyboarding for Media Production Agency

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Video Production for Digital Marketing Agency

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Video Production for Video Production Firm

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Video Production for Global Hospitality Company

BACKGROUND

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Credit Report Results

Locations (1)