Fifteen Twenty USA

BACKGROUND

Please describe your company and position.

I am a Department Director of T&E Pumps Ltd.

Describe what your company does in a single sentence.

Manufacture and Distribute Positive Displacement Fluid Pumps for the oilfield.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fifteen Twenty USA to accomplish?

• Redesign our website
• integrate our canadian and US websites

SOLUTION

How did you find Fifteen Twenty USA?

They contacted us

Why did you select Fifteen Twenty USA over others?

• Referred to me
• Contacted us on behalf of Wix to compelte an upgrade.

How many teammates from Fifteen Twenty USA were assigned to this project?

1 Employee

What was the scope of their involvement?

We were contacted by Fifteen Twenty on behalf of Wix, we were told we had to upgrade to the premium platform as the old one was becoming obsolete. At this time we entered into a contract with Fifteen Twenty to redesign and upgrade our website. To start with they were great, we had regular meetings and communications.

In May of this past year, very near completion, they stopped showing up to meetings and now we are unable to get in touch with anyone. Our website is now incomplete and our money is gone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were none. The website looks good but is incomplete.

How was project management handled?

They were great at the weekly meetings to start with. Now, we can not get them to respond to anything, and the project remains incomplete.

What was your primary form of communication with Fifteen Twenty USA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to ghost people after they have taken money.

Are there any areas for improvement or something Fifteen Twenty USA could have done differently?

Ya, complete the Job!