Fidelis Cybersecurity Client Reviews

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We Prevent Modern Intrusions

4.0

Fidelis Cybersecurity protects the world’s most sensitive data by equipping organizations to detect, investigate and stop advanced cyberattacks.

Our products, services and proprietary threat intelligence enable customers to proactively face advanced threats and prevent data theft with immediate detection, monitoring and response capabilities.
With our Fidelis Network and Fidelis Endpoint Platform, customers can get one step ahead of any attacker before a major breach hits.

Bethesda, MD

headquarters

4500 East West Highway, Suite 400
Bethesda, MD 20814
United States

301.652.7190

other locations

1601 Trapelo Road, Suite 202
Waltham, MA 02451
United States

617.275.8800
8 Ancells Court, Ancells Business Park Fleet
GU51 2UY
United Kingdom
Friedrichstrasse 88
Berlin 10117
Germany

49.304.081.73.210
Provo, UT
United States

Focus

Service lines

Cybersecurity

IT Strategy Consulting

75% Cybersecurity

25% IT Strategy Consulting

show all +

Industry focus

Energy & natural resources

Manufacturing

Hospitality & leisure

30% Energy & natural resources

30% Manufacturing

20% Hospitality & leisure

10% Financial services

10% Media

Reviews

4.0

4.000000

1 review

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Jun 5, 2017

the project

Network Security Implementation for Retailer

"Pros include superb customer service and extremely competitive pricing."

4.0

4.000000

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.5

Director of IT

the review

"Pros include superb customer service and extremely competitive pricing."

Jun 5, 2017

4.0

4.000000

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.5

Challenge

As a retailer, it's essential to have good data security to protect customers. Unfortunately, having strong cybersecurity is difficult, time-consuming, and often very costly. Our team knew it would be even more expensive and time consuming if we tried to hire a full team by ourselves. That's why we decided to find a cybersecurity partner. Fidelis was a natural choice because of their expertise and reasonable pricing.

Solution

They've collaborated closely with our team throughout the whole engagement. Network security software was installed and configured. Fidelis then trained up our team on how to use the software and also coached them on how to avoid engaging in risky online behavior.

Results

We experienced a phishing attack sometime after hiring them but the consequences were very well mitigated. They went to work right away backing up our data and stopping the sercurity breach from further infecting the network. Once the situation was resolved, they proactively offered additional training to staff to help prevent it from happening again in the future. They've always been open to our feedback and go out of their way when it comes to customization. Pros include superb customer service and extremely competitive pricing. There are no real cons.

the reviewer

Director of IT