Business Consulting
Confidential
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"If I send her out on a shoot, I know my client will have a seamless experience."

Aug 19, 2019

Project Manager, Aquent Studios

Tina Russell

Advertising & marketing
Washington, District of Columbia
5,001-10,000 Employees
Phone Interview
Verified

Felicia Evans Photography has photographed executive portraits as well as programs including a cross-country biking event for a third-party client. She continues to support creative staffing efforts.

Receiving positive client feedback reliably, Felicia Evans Photography produces high-quality deliverables on-time. Attentive and accessible, her professionalism enables smooth collaboration with multiple stakeholders. She engages clients with a personal touch, which makes her a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at Aquent Studios; we’re a graphic design studio. Currently, I’m working on our aerospace corporation account.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Felicia Evans Photography?

We needed someone based on the East Coast to photograph any events or other requests.

SOLUTION

What was the scope of their involvement?

Felicia Evans Photography manages photography requests ranging from simple headshots to fundraising and marketing events. For example, an executive from my account participated in a company-wide cross-country bike ride. Felicia (Photographer, Felicia Evans Photography) followed our client, capturing photos of his interactions and experiences throughout the event, which she edited. Depending on our needs, she’ll also photograph presentations and film webinars.

What is the team composition?

I’ve only worked with Felicia. As far as I know, she’s a freelancer.

How did you come to work with Felicia Evans Photography?

Felicia Evans Photography was already on our team when I inherited the photography book of business a couple of years ago.

What is the status of this engagement?

We began collaborating around January 2017, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve consistently received good feedback from our clients about the work Felicia Evans Photography has produced. Every time she does a shoot, we receive positive responses from clients. She always delivers on-time, even immediately after events to accommodate our timelines.

How did Felicia Evans Photography perform from a project management standpoint?

We communicate by email primarily, which is how we send our assignments. I’ve also received texts from her. She manages her schedule well, communicating any questions or issues to our team. We’ve never experienced any challenges when collaborating with her.

What did you find most impressive about them?

Her professionalism is her greatest asset. She presents herself well, getting things done on time. Felicia Evans Photography has developed personal relationships with clients, which is appreciated. If I send her out on a shoot, I know my client will have a seamless experience. She’s a professional and a valuable teammate.

Are there any areas they could improve?

No, Felicia Evans Photography’s my go-to photography provider in D.C. Every time I have a project, she’s my first choice.

Do you have any advice for potential customers?

Be clear and detailed when relaying your expectations. Felicia Evans Photography will deliver.

RATINGS

5.0

"I’ve never had any issues. She’s always been wonderful to work with."

Felicia Evans Photography

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