FDI Creative

BACKGROUND

Please describe your company and your position there.

Commercial and Residential Fencing, Sales Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire FDI Creative?

SEO, overall rebuild

What were your goals for this project?

Improve online presence greatly, improve look and feel. Expand territory, drive sales

SOLUTION

How did you select this vendor?

Referral backed up by google search and reviews

Describe the project in detail.

Met with the sales manager Mark and discussed his companies history and experiences with supporting our goals. Was then introduced to several members of their team, including the president, Bill Fahy. We developed strategies and a timeline, reviewed my old website and marketing plan.

What was the team composition?

Mark Atnip., sales and marketing Bill Fahy, president, SEO coordinator, general oversight Heather Hatton. lead new website Natalie Bethune, coordinated my SEO and also website Emily Sims, supported all above, project coordination and tracking weekly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It is great! Never felt abandoned as I had with other companies. Boosted my presence and my inbound calls jumped 45%. We're ahead of schedule on my google ranking. FDI did more over the summer than the past two years combined.

How effective was the workflow between your team and theirs?

I knew this was an expensive venture, SEO is not cheap. What I didnt expect was the weekly calls just to update progress, help with keeping me on track on the information I had to provide. This was over and above the communication that was coming from the team. It was great that the FDI team communicated not only with me, but it was clear they communicated internally. I never had to duplicate, a nice change for sure.

What did you find most impressive about this company?

What I found impressive was that this is not a huge company, but they performed as if they were. Each person I worked with knew their responsibilities and their expertise overlapped. From the owner through the entire staff, they knew the status, who was doing what and were professional. I've dealt with much larger groups who could not hold a candle to these guys.

Are there any areas for improvement?

I cannot find anything to comment on negatively. I got more than what I paid for, faster than I thought, and better than I imagined.

BACKGROUND

Please describe your company and your position there.

Remote Operated Vehicle (ROV) provider to worldwide offshore energy sector CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire FDI Creative?

Developed complete website providing a Client link to view video streaming of ROV working subsea in remote offshore locations around the world. FDI provides outstanding customer support and traing

What were your goals for this project?

To have Best In Class website

SOLUTION

How did you select this vendor?

Recommendations from other FDI Creative clients

Describe the project and the services they provided in detail.

Project started with scheduled meetings to discuss what the end product should be with options to change and expand suite as new features became available and to develop new features

What was the team composition?

Design team from FDI and Senior management

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Website has provide Clients to view work being performed real-time from home or office without the need to be offshore. Website in general is clear and responsive

How was project management arranged and how effective was it?

FDI was in contrl of project management and delivered a superior product

What did you find most impressive about this company?

Responsiveness to changes on the fly. Continue support and education when minor changes are needed.

Are there any areas for improvement?

Always areas of improvement in any organization. FDI has a team of knowledgeable, helpful designers and seems to always be improving.