Factual

BACKGROUND

Please describe your company and position.

I am the CEO of PPC Position

Describe what your company does in a single sentence.

Our company provides comprehensive digital marketing services, including SEO, PPC, social media, and content marketing, to drive business growth online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factual to accomplish?

• strategic web design
• strategic social media design

SOLUTION

How did you find Factual?

Referral

Why did you select Factual over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Factual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Factual for a comprehensive web design and development project, including the creation of a fully responsive, user-friendly website tailored to our brand’s identity. The project also involved custom development features to enhance user experience and functionality. Additionally, Factual designed a series of social media posts to align with our branding and marketing strategies, ensuring a cohesive visual presence across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included a significant increase in website traffic, with a 30% rise in organic visitors within the first three months of the new website launch. Additionally, we saw a 25% improvement in lead generation through enhanced site functionality. The social media posts designed by Factual also contributed to a 20% increase in engagement across our social media platforms, reflecting a successful alignment with our branding and marketing goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Factual demonstrated strong project management throughout the engagement. They were highly organized, keeping us informed at every stage of the project with regular updates and clear timelines. They delivered all items on time, often ahead of schedule, and were highly responsive to our needs. Any adjustments or additional requests were handled promptly and professionally, ensuring the project stayed on track and met our expectations.

What was your primary form of communication with Factual?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Factual was their deep understanding of both design and functionality, seamlessly integrating the two to create a website that not only looks great but also performs exceptionally well. Their ability to anticipate our needs and offer creative solutions that aligned perfectly with our brand was truly unique. Additionally, their proactive communication and commitment to delivering high-quality work set them apart from other companies we've worked with.

Are there any areas for improvement or something Factual could have done differently?

No