Conversion Optimization Digital Strategy Ecommerce Marketing Pay Per Click
Confidential
March 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"The length and details of their recommendations provided a roadmap to future success."

Mar 13, 2023

Executive, Wine Accessories Developer

Anonymous

Other industries
Chicago, Illinois
1-10 Employees
Online Review
Verified

ExpertCPG Commerce (formerly Charmac) was hired by a wine accessories developer to audit their Amazon listings and PPC campaigns. After reviewing the findings, they provided recommendations for improved profitability and revenue.

ExpertCPG Commerce (formerly Charmac) completed the deliverables on time, leaving the client satisfied with the engagement. Virtual meetings and regular communication through email ensured a smooth workflow. The ExpertCPG Commerce team exceeded expectations with the quality and details of their outputs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an Executive of a wine accessories developer

Describe what your company does in a single sentence.

eCommerce and product development of wine accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Charmac to accomplish?

Review ('audit') Amazon product listings and PPC campaigns
Provide recommendations for improved profitability and revenue

SOLUTION

How did you find Charmac?

Other

Why did you select Charmac over others?

Close to my geographic location
Referred to me
Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Amazon Account Audit - With access to our Seller Central account, the team takes a look at our page content, utilization of Amazon programs, and advertising campaigns. The findings are reviewed on a call with one of their brand managers with clear recommendations on action items we can either do on our own or that they can help us with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Coverage of audit
Recommendations
Prioritization list

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Charmac provided the items promised on time and above expectations.

What was your primary form of communication with Charmac?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The length and details of their recommendations provided a roadmap to future success, prioritized by level of effort (money or time spent to produce) and likely impact.

Are there any areas for improvement or something Charmac could have done differently?

Not at this time

RATINGS

5.0

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