EXOMEDIA

BACKGROUND

Please describe your company and position.

I am the General Manager of Truffle Collection

Describe what your company does in a single sentence.

Online shoe store & ecommerce shop.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EXOMEDIA to accomplish?
Handle 360 degree/ Complete Digital Marketing.

SOLUTION

How did you find EXOMEDIA?

Referral

Why did you select EXOMEDIA over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• dedicated PoC & team

How many teammates from EXOMEDIA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Perform marketing research, create media plan & marketing strategy, drive sales though all the digital channels including PR, shopify website development & maintenance, improve conversion rate. They have helped us migrating our website from magento to shopify. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Migration from slow website to high performance Shopify website.
• ROAS increased to 25x from 6x
• ROI 10x from 2x
• Branding leaning to targeting fashionistas
• Brand & business growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Migration from slow website to high performance Shopify website.
• ROAS increased to 25x from 6x
• ROI 10x from 2x
  With the help of EXOMEDIA's eXo experts, have become one of the leading shoe shops in India.
• They deliver what they promise. No hidden cost, no false claims.
• They offer high quality services on-time, in-budget.
• Excellent customer service, 24/7 availability of experts. 

What was your primary form of communication with EXOMEDIA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They deliver what they promise.
• No hidden costs, no false claims.
• They offer high quality services on-time, in-budget.
• Excellent customer service, 24/7 availability of experts. 
• Dedicated person for my account.
• Continuous suggestions on growth strategies. No need of in-house team, they handle all our marketing. 
• Excellent project management

Are there any areas for improvement or something EXOMEDIA could have done differently?

They're flexible to every other request. I do not see any problem.