Excelohunt Infotech Pvt. Ltd.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Synergetic Shipping Technologies, an IT company that provides advanced software solutions and compliance services to enhance efficiency, safety, and sustainability in maritime operations. We support ship owners and managers with tools for management, audits, training, and data-driven decision-making.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Excelohunt Infotech Pvt. Ltd. to accomplish for your maritime software solutions and compliance services?

We hired Excelohunt Infotech Pvt. Ltd. for customer retention and nurturing. We needed help automating the nurture sequence of our customers.

SOLUTION

What was the scope of their involvement?

Excelohunt Infotech Pvt. Ltd. managed our end-to-end email marketing initiatives. Their scope of work included email strategy development, campaign planning and execution, responsive email design, copy coordination, segmentation, automation setup, performance analysis, and ongoing optimization. They also helped improve our email engagement and ensured campaigns were aligned with our business objectives and brand communication goals.
Excelohunt Infotech Pvt. Ltd. primarily implemented and managed our email marketing infrastructure using Klaviyo. They handled audience segmentation, campaign deployment, automated email workflows, reporting dashboards, A/B testing, and deliverability best practices. They also worked with our e-commerce platform and customer data to ensure our email marketing activities were properly integrated and data-driven.

How did you come to work with Excelohunt Infotech Pvt. Ltd.?

We found them through an online search and a referral. We chose them over other options because they had high ratings, offered good value for the cost, and were referred to me.

What is the status of this engagement?

We worked together from June 2025–April 2026

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with Excelohunt Infotech Pvt. Ltd. resulted in noticeable improvements in our email marketing performance. We achieved higher open and click-through rates, increased revenue from email campaigns, and improved customer engagement through better segmentation and automation. Their efforts also helped us execute campaigns more efficiently and with greater consistency.
During our engagement, we observed approximately a 22% increase in email open rates, a 17% improvement in click-through rates, and email-generated revenue increased by around 28%. Beyond the numbers, Excelohunt Infotech Pvt. Ltd. also helped us build a more structured and scalable email marketing process.

How did Excelohunt Infotech Pvt. Ltd. perform from a project management standpoint?

Working with Excelohunt Infotech Pvt. Ltd. felt like having an extension of our own team. They were reliable, communicated clearly, and delivered what they promised within the agreed timelines. We always knew where things stood, and they were quick to address any questions or feedback.

What did you find most impressive or unique about them?

What impressed us most was how much they took off our plate. They managed the entire email marketing process end-to-end, allowing our team to focus on other priorities while still feeling confident that this channel was in good hands.

Are there any areas they could improve?

There wasn't anything significant that came to mind. As with any growing partnership, there are always opportunities to share more strategic recommendations and experiment with new ideas, but overall, the experience was very positive.