Evolvv AI

BACKGROUND

Please describe your company and position.

I am the COO of Haus AI

Describe what your company does in a single sentence.

AI Business Solutions for the trade industry in Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Evolvv AI to accomplish?

• AI Outbound Sales Agent for lead generation
• AI Voice Receptionist
• N8N Automation for linkedin, instagram and facebook content generation

SOLUTION

How did you find Evolvv AI?

Referral

Why did you select Evolvv AI over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Evolvv AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged evolvv to overhaul and automate our sales, customer service, and social media marketing processes using advanced AI technologies. Their team was responsible for the end-to-end design, development, and deployment of several custom AI solutions tailored to our specific business needs.

The scope of work included:

• Outbound AI Sales Voice Agent: evolvv developed a custom AI voice agent dedicated to our outbound lead generation campaigns. This involved designing the conversational architecture, training the AI on our sales scripts and objection-handling protocols, and deploying a natural-sounding voice persona capable of calling, qualifying, and warming up prospects autonomously.
• N8N Social Media Automations: To scale our digital presence, they architected complex automation workflows using n8n. This system was designed to autonomously generate, format, and schedule highly relevant content across three major platforms: Facebook, Instagram, and LinkedIn, significantly reducing our manual marketing efforts.
• Inbound AI Voice Receptionists: They built and deployed a 24/7 inbound AI voice receptionist system. This AI was trained to handle incoming customer calls, answer frequently asked questions, route complex inquiries to the correct human departments, and accurately capture caller details.

Summary of Key Deliverables:

• A fully deployed and tested Outbound AI Voice Agent for automated lead generation.
• End-to-end n8n automation workflows for cross-platform content generation (Facebook, Instagram, LinkedIn).
• A live 24/7 Inbound AI Voice Receptionist system for front-line customer service.
• Seamless integration of these AI systems into our existing communication channels and CRM.
• System testing, prompt engineering, and final handover documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of evolvv's AI solutions delivered immediate, quantifiable improvements across our sales, marketing, and customer service operations:

• Increased Lead Generation: The outbound voice agent increased our qualified lead volume by 40%, saving our sales team 25 hours per week on cold calling and allowing them to focus strictly on closing.
• Scaled Content Output: The n8n automations scaled our social media posting frequency by 300% across Facebook, Instagram, and LinkedIn, resulting in a 150% boost in overall engagement with zero manual content creation required.
• 24/7 Call Resolution: Our missed call rate dropped to 0%. The inbound AI receptionist now successfully handles and resolves 85% of routine customer inquiries on the first touch, without human intervention.
• Cost & Time Savings: Overall, we reduced operational bottlenecks and saved approximately 120 hours of manual administrative and marketing work per month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized, agile, and transparent. The evolvv team delivered all AI agents and n8n workflows strictly on schedule without compromising quality. Communication was seamless; they were extremely responsive to our feedback and quickly fine-tuned the AI models and automations to perfectly match our specific operational needs.

What was your primary form of communication with Evolvv AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their rare combination of deep technical AI expertise and practical business acumen. Their ability to make complex automation feel human and intuitive was truly impressive.

Are there any areas for improvement or something Evolvv AI could have done differently?

Nothing significant. Because the custom AI agents and n8n workflows they built are so robust, there was a slight internal learning curve for our team during the initial handover. Providing a bit more upfront video training could be a minor improvement, but their responsive hands-on support quickly bridged any gaps we had.