Evolvice GmbH

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of Ex-Trade. It’s a member-owned European trading company in the food industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evolvice GmbH?

Our IT system was difficult to update, so we needed a new one built.

SOLUTION

What was the scope of their involvement?

The first project was to change responses to the old system. Then, they developed a new IT platform from scratch. We collaborated, and they advised on features and expansion of IT over digital processes. 

The platform is used by members to trade. There is an option to display their things and keep track of their trading in comparison to other members. 

They also developed a mobile trading app, for iOS and Android. Users can access the trading platform from their mobile devices.

What is the team composition?

There was a project manager. 

How did you come to work with Evolvice GmbH?

I spoke to other companies that were referred to me, but they couldn’t do the job. They directed me to do a more specific Google search, and I found this team. I met with them, and it was a good fit.

How much have you invested with them?

We spent about €140,000 (approximately $153,000).

What is the status of this engagement?

We began working together in summer 2013, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We didn’t have any tracking in place, they just worked as if they were our internal team. Feedback from users has been positive, they like the layout and ease of use. There also haven’t been many errors. The team worked efficiently and were responsive.

How did Evolvice GmbH perform from a project management standpoint?

They performed well and provided good feedback. They responded well to changes. There were some deadline issues, but we always found a solution. We communicated via Skype. The project manager understood the project quickly, and was always ahead of me, which I liked.

What did you find most impressive about them?

They’re a young, intelligent team that works efficiently. They’re professional, and they work to build good relationships with their clients. It’s an easy collaboration.

Are there any areas they could improve?

We had to change our contact person in the middle of the project which was difficult, but it happens.

They also need to consider the user side when they develop more than they do. However, they have made improvements in this area.

Do you have any advice for potential customers?

Meet with them in person to explain the project, get to know them, and hear their input. They have more than one office.