eSolve Commerce

BACKGROUND

Please describe your company and position.

I am the Former Executive of Xyra Studios

Describe what your company does in a single sentence.

XyraStudios is a marketing automation agency that builds systems to capture leads, follow up with customers, and grow sales automatically, so businesses can scale without the manual work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eSolve Commerce to accomplish?

• Launch our first online store and have it ready to sell from day one.
• Make our full catalog easy to shop for customers in different countries and markets.
• Connect our wholesale and marketplace sales to the store so we could reach more buyers from one platform.

SOLUTION

How did you find eSolve Commerce?

• Online Search
• Referral

Why did you select eSolve Commerce over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from eSolve Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work eSolve was engaged to plan, build, and launch a complete Shopify ecommerce presence from scratch. The work covered store design and development, large-scale catalog setup, multilingual support, B2B functionality, marketplace and sales channel integrations, and launch preparation, so the business could start selling online immediately at go-live. Key Deliverables • Custom Shopify storefront: A fully designed and developed online store built around the brand, with clear navigation and a shopping experience made for a large product range. • Catalog setup and migration: Import, organization, and structuring of 10,000+ products, including categories, variants, pricing, and product data so customers can find items easily. • Multilingual store: Translation and localization across four languages, giving international customers a native-language shopping experience. • Wholesale portal: A dedicated B2B area for wholesale buyers, with separate pricing and ordering separate from retail customers. • Amazon integration: A connection between Shopify and Amazon so products, inventory, and orders stay in sync across both platforms. • Multichannel selling: Setup of additional sales channels so products can be sold beyond the website while being managed from one central platform. • Launch readiness: Testing, payment and checkout configuration, and go-live support, resulting in sales on the first day of launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They built our e-commerce store from having no online store to selling over 10,000 products in four languages, with a wholesale portal, Amazon integration, and multiple shopping channels. We even made our first sales on launch day. Really happy with how it all came together. Thank you eSolve and Shopify.

Successfully gotten them to DR43, with 500 orders in 90 days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

eSolve's project management was organized and easy to follow. They broke the build into clear phases, kept us updated on progress at each stage, and made sure we knew what they needed from us and when. Key milestones were delivered on schedule, and the store was ready for our planned launch date. Whenever we had questions or requested changes, they responded quickly and adjusted without slowing the project down. They took the time to understand how our business works, especially the wholesale and multilingual requirements, and built solutions that fit our needs instead of forcing a one-size-fits-all approach.

What was your primary form of communication with eSolve Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about eSolve was their strategic, business-first approach. Rather than simply building a website, they took the time to understand how our company operates and designed a solution around those needs. Their technical expertise allowed them to handle complex requirements with confidence, and their attention to detail ensured every part of the platform worked together seamlessly from day one. They operated as a true partner, offering guidance and recommendations that strengthened the final result.

Are there any areas for improvement or something eSolve Commerce could have done differently?

There were no significant areas of concern throughout the project. If anything, we would have benefited from more training and documentation after launch to help our team manage the platform independently from the start. However, eSolve was always quick to answer our questions, so this never became an issue.