ESKA

BACKGROUND

Please describe your company and position.

I am the Head of IT Operations of the company

Describe what your company does in a single sentence.

We are a global leader in A2P/P2P messaging

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ESKA to accomplish?

• Improving IT Service Management

SOLUTION

How did you find ESKA?

Other

Why did you select ESKA over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ESKA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ESKA is a key Partner in ITSM integration with the full cycle of implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully automated ITSM and deprecated old Systems

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All information is provided on time. ESKA provides fast response to all requests.

What was your primary form of communication with ESKA?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed by the understanding of the processes and the approach to the client.

Are there any areas for improvement or something ESKA could have done differently?

All is OK, just keep this service level

BACKGROUND

Please describe your company and position.

I am the COO of JMIND SYSTEMS LTD.

Describe what your company does in a single sentence.

micro financial services company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ESKA to accomplish?

• Improve company cyber security
• create cyber security rules for the company's IT process

SOLUTION

How did you find ESKA?

• Online Search
• partners channel

Why did you select ESKA over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ESKA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Formalization and Implementation of the IT Change Management 
• Formalization and Implementation of the NOC Change Management 
• Formalization and Implementation of the Request Management process 
• Formalization and Implementation of the Incident Management Process 
• Installation & implementation software

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• configured policies and rules 
• filtering and blocking harmful content 
• regular monitoring of the purity of information security, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire project was documented and outlined in the project plan. Regular control of tasks and their implementation. Adjustment of amounts and time.

What was your primary form of communication with ESKA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Attention to detail. The professionalism of the staff is impressive. They have a constructive approach to solving issues.

Are there any areas for improvement or something ESKA could have done differently?

Continue to do work with the same compelling quality.

BACKGROUND

Please describe your company and position.

I am the CTO of INPUT SOFT

Describe what your company does in a single sentence.

We develop software suite that solves the problem of inefficient planning of human and technical resources in the aviation industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ESKA to accomplish?

• Security
• Penetration Test

SOLUTION

How did you find ESKA?

Online Search

Why did you select ESKA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from ESKA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penetration test was carried out on a system deployed on Amazon AWS Cloud. External and internal security testing of the WEB application and mobile application was carried out. We are pleased with the testing performed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Vulnerabilities were identified in our system which we fixed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All services were provided on time according to the contract.

What was your primary form of communication with ESKA?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by their professionalism, fast communication, and customer focus.

Are there any areas for improvement or something ESKA could have done differently?

Difficult to answer

BACKGROUND

Please describe your company and position.

I am the CISO of Ukrtelecom

Describe what your company does in a single sentence.

Telecommunications company, the country's largest fixed-line operator.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ESKA to accomplish?

• Audit IT/IS
• Сompliance check
• Implementation NGFW, PAM, Email Security

SOLUTION

How did you find ESKA?

• Online Search
• Referral

Why did you select ESKA over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from ESKA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The ESKA company has completed a large amount of work on cybersecurity auditing, checking for compliance with ISO requirements, and also implemented the systems of NGFW, PAM.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The number of cyber incidents has decreased significantly and our security has improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is excellent, as the work is always completed on time.

What was your primary form of communication with ESKA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good competencies of engineers and team leads. Fast project implementation time. Good price.

Are there any areas for improvement or something ESKA could have done differently?

Perhaps the response time for email requests can be improved.

BACKGROUND

Please describe your company and position.

I am the CEO of Barbet

Describe what your company does in a single sentence.

Agricultural business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ESKA to accomplish?

• penetration testing
• vCiso
• Cyber security outsoursing

SOLUTION

How did you find ESKA?

Referral

Why did you select ESKA over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Complex company penetration testing. Web application + Local infrastructure and social engineering. vCiso and complince cunsulting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Company Security improvment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All terms and communications were on the top level. I can reccomend them

What was your primary form of communication with ESKA?

Virtual Meeting

What did you find most impressive or unique about this company?

Their experience and company values were highly commendable.

Are there any areas for improvement or something ESKA could have done differently?

I haven't found any need for improvement.