eShipper

BACKGROUND

Please describe your company and position.

I am the Sales + Guest Experience of IRIS Inc.

Describe what your company does in a single sentence.

Clean selfcare for 'down there' in the menopause space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eShipper to accomplish?

• Best price to ship Canada + USA
• Easy process for shipments (i. automation)
• Close to the office

SOLUTION

How did you find eShipper?

Referral

Why did you select eShipper over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from eShipper were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We're a startup so we wanted cheap, quick and easy shipping because individual courriers were twice the price per package.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Packages are costing us less than half of what we would be paying with alternative brands. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Suheil is always quick to support my needs and answer all my questions.

What was your primary form of communication with eShipper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Impressive: costs of pacakages as compared to other companies I checked out
Unique: that they have SO MANY options for me to choose the priority and price per package.

Are there any areas for improvement or something eShipper could have done differently?

Offer coupons or incentives.