Other Digital Marketing
Confidential
Aug. 2019 - Ongoing

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"ERRAND MEDIA LIMITED brings a great attitude to the work and treats it like it’s their own business."

Oct 23, 2019

Project Manager, Oil Company

Anonymous

Energy & natural resources
Lagos, Nigeria
51-200 Employees
Phone Interview
Verified

Picking up from a previous vendor, ERRAND MEDIA LIMITED provides ongoing digital marketing support to an oil company. They work on campaigns to improve the business’ presence and conversions.

The efforts have exceeded expectations, leading to more clients, sales, and engagement for the business. ERRAND MEDIA LIMITED continues to be reliable and productive. Their ability to keep improving is key to the engagement, contributing to a successful, personable collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for an oil company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ERRAND MEDIA LIMITED?

We were working with a different vendor for digital marketing and PR campaigns, but they weren’t fulfilling our needs, so we hired ERRAND MEDIA LIMITED.

SOLUTION

What was the scope of their involvement?

To start, ERRAND MEDIA LIMITED helped us identify that we were using the wrong channels for digital marketing. They’re working on increasing our conversions and improving our overall efforts.

What is the team composition?

We’re working with three people from their organization.

How did you come to work with ERRAND MEDIA LIMITED?

I followed a referral from a friend of mine to hire them.

What is the status of this engagement?

We first hired ERRAND MEDIA LIMITED in March 2019, the campaign started in August, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Previously, our digital marketing campaigns received no results. Now, with ERRAND MEDIA LIMITED, we’ve seen great results and have earned more customers. The conversion rates have been good, people are getting in touch with us about our business, and we’ve seen more clients.

How did ERRAND MEDIA LIMITED perform from a project management standpoint?

They perform much better than the average team. One of my favorite things is how great they are at listening to us and seeing things from our point of view. They are attentive and give us great advice. All of my calls are answered, even if its after hours. We’re in touch very frequently, through email, messages, and calls.

What did you find most impressive about them?

ERRAND MEDIA LIMITED brings a great attitude to the work and treats it like it’s their own business. Their strong communication skills are appreciated, and it helps them execute the work well. We feel like a big family—our relationship is great. I also appreciate that they work well within our limited budget.

Are there any areas they could improve?

For now, I can’t think of anything they could improve. As long as we keep seeing results, there is nothing to change.

Do you have any advice for future clients of theirs?

I’d suggest using their services.

RATINGS

5.0

"So far, they’re experienced, they know how to handle customers, and they work with our budget."

ERRAND MEDIA LIMITED

A World Class 360 Digital Agency

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